Administrative Assistant (Quick Hire!!)

Administrative Assistant Job Posting

SERVPRO of Highland Park is hiring an Administrative Assistant! Quick hire!!!

As an Administrative Assistant, you would be asked to assist office teammates and all customers by handling office tasks, providing polite and professional assistance via phone, text and e-mail, and generally being a helpful and positive presence in the workplace.

Competitive pay based on experience, paid time off, paid holidays, paid training, supportive team environment, personal and professional development, and more!

Company culture: Customer service–oriented and able to handle stressful situations with professionalism.

Key responsibilities include:

• Answer incoming phone calls, text messages, emails and respond to customer inquiries in a professional manner
• Communicate effectively with insurance adjusters regarding claims and build positive relationship
• Schedule jobs and maintain job calendars
• Prepare and manage job files, including documentation for insurance claims
• Communicate effectively with field staff, vendors, and customers
• Assist with billing, invoicing, and payment tracking/collecting
• Perform detailed and accurate data entry
• Provide administrative support to management as needed

Position requirements:

• 1+ years of previous experience in an administrative or office assistant role (water/fire damage restoration, construction, or insurance industry experience is a MUST)
• Bilingual English/Spanish is a PLUS
• Proficiency in Google Docs, Sheets and general computer skills
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• High school diploma/GED (preferred); Associate's degree preferred
• Holding a valid California driver license is a MUST

Skills/Physical Demands/Competencies:

• This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law is a MUST.

Compensation: $20.00 - $23.00 per hour based on experience

Work hours: 8:00 AM - 5:00 PM

To apply, please kindly e-mail your resume to View email address on click.appcast.io. Thank You!

Applicants must have prior work experience in the water/fire restoration industry. Applications without this experience will not be considered.