PUB 365 General Manager

Located just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or your next family vacation. We are looking for a passionate Restaurant Manager for PUB 365 who will oversee all activities of the PUB 365 operation including but not limited to effectively recruiting and managing employees, overseeing operations, customer experience, and generating financial reports.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Oversees the daily restaurant operations and manages all staff in accordance with Tuscany Suites & Casino operating policies to ensure overall guest experience meets and exceeds expectations.
• Maintains high levels of customer satisfaction by building relationships with the guests (through table touches, greetings, or warm farewells) and encourages employees to build relationships with the guests.
• Responsible for ensuring that proper food handling procedures and presentation are being met by the staff.
• Responsible for reviewing financial transactions and monitoring the budget to ensure that expenditures stay within budget limitations.
• Responsible for financial operations of restaurant: change orders, and bar banks, reconciliation of tips, coding invoices, calling vendors when needed, manages one operating account and troubleshooting variances.
• Increasing sales by ensuring guest satisfaction and prompt problem resolution.
• Actively participate in monitoring inventory and supply levels, labor cost, safety and cleanliness as needed.
• Implement policies and protocols that will maintain future restaurant operations.
• Oversees the daily operations from ordering, purchasing, receiving, storage, and preparation of all food products to guest relations, flow of business, and service standards.
• Directly communicate with the BOH on all food service and menu issues.
• Assist in seasonal menu changes and holiday menu changes.
• Review/analyze food and beverage costs.
• Ensures compliance with SNHD regulations for sanitation and compliance with all state and federal regulations regarding food and alcoholic beverage service.
• Direct communication with guests for special requests and large party reservations.
• Maintain a level of professionalism that will make guests want to return to the property.
• Anticipate the guests’ needs and respond appropriately with a sense of urgency – personal supervision of guest complaints.
• Reviews and completes daily payroll in meeting operational productivity standards.
• Have interpersonal skills to deal effectively with all business contacts.
• Ability to stand and walk around a restaurant to supervise operations for 8-10 hours.
• Advance knowledge of craft beers.
• Ability to lift 50 pounds and ability to bend, stoop, and raise arms above head on occasion.
• Work varied shifts, including weekends and holidays.
• All other duties as assigned.

EDUCATION & EXPERIENCE

High school diploma or GED required. Must have 2 years of full-service restaurant experience along with a passion for creating high quality food, a proven track record of achieving results and building a winning team. Must have craft beer experience. Candidates must be able to communicate, read and write in English fluently and in a professional manner. Candidate must exhibit strong motivational and developmental skills. Must be extremely flexible and have the ability to manage multiple projects with strong attention to detail. Must be at least 21 years old. Must have a current TAM, Health, and Gaming cards. Must be able to work in an environment with exposure to secondhand smoke and high noise levels. Normal work schedules may vary based on business needs. Position requires availability for evenings, weekends, holidays and special events.