Director of HR-North America

Director of HR - North America - Hartford, CT Area

DESCRIPTION:

We’re looking for a Director of Human Resources to lead and implement HR strategy and operations across North America by aligning HR programs with global goals and regional business priorities. Candidate will provide strategic guidance to site and functional leadership, oversee all HR sub-functions (talent, rewards, employee relations, compliance, and shared services), and foster an engaged and high-performing workforce. You will be responsible for coaching and mentorship to global Human Resources professionals and colleagues.

RESPONSIBILITIES:

• Shape regional HR strategy to drive enterprise change and organizational transformation. Partner with executive and site leadership to design and execute change strategies that support growth, operational excellence, and cultural evolution. Develop communication and adoption plans that ensure sustainable, measurable business outcomes.
• Lead HR operations, employee relations, and compliance by leading the delivery of HR services, including recruitment, benefits, payroll, and HRIS, in North America, ensuring operational excellence, legal compliance, and consistent policy application. Proactively manage employee relations matters and ensure compliance with local North American laws (including, but not limited to, EEO, FMLA, ADA, and OSHA).
• Advance performance, talent management, and succession planning by leading North America's annual performance management and talent review. Partner with site and functional leaders to identify successors, build leadership capability, and strengthen the talent pipeline for critical positions.
• Drive total rewards, compensation equity, and talent management by implementing and monitoring North American compensation and benefits strategies consistent with BCE global frameworks. Ensure market competitiveness and pay equity, and provide recommendations on merit, market, promotion, and structural adjustments in coordination with Global HR.
• Advance training and leadership development by identifying skill and leadership gaps and partnering with global HR to design and deliver learning programs that enhance performance, productivity, and engagement across NA sites.
• Foster employee engagement and culture by acting as a visible HR leader at the site and across North America, maintaining regular engagement with employees and leaders. Champion initiatives that promote belonging, recognition, safety, and workforce satisfaction.
• Drive organizational change and communication. Support organizational transformation through structured change and communication plans. Partner with leaders to ensure adoption, integration, and sustainability of cultural and structural changes.
• Lead and support organizational change initiatives by providing guidance on communication, adoption, and cultural integration to ensure successful transformation across the region and drive measurable business impact.

BACKGROUND PROFILE:

• BS or BA Degree, Master's in Human Resources Management and/or equivalent preferred
• PHR or SHRM-C preferred
• 12+ years of progressive HR/organizational development experience
• 5+ years managing a team or leading HR operations across multiple sites and globally.
• Strong expertise in HR strategy, employee relations, talent management, and compliance
• Travel is up to 20%; intercontinental travel is required
• Proven experience advising senior leadership and driving change.
• Proficient in HRIS and data analytics (Workday, Oracle, etc.)
• Ethical integrity, discretion in handling sensitive matters, and strong business acumen.
• Excellent communication, leadership, and interpersonal skills.
• Analytical, organized, and able to manage multiple priorities.