Greenway Ford - Experienced Receptionist

Greenway Ford - Experienced ReceptionistGreenway Ford has an immediate opening for an experienced receptionist. The receptionist at Greenway Ford answers incoming telephone calls and greets visitors in a friendly and helpful fashion. He or she sets the tone for our busy dealership by being the welcoming first impression for guests. The receptionist is an outstanding listener and information source. The receptionist helps customers by answering calls in a professional manner and contacts the correct personnel with exceptional customer service. In addition, he or she performs light data entry, operates the telephone switchboard for call routing, and communicates with the sales team to direct the flow of customers.The ideal candidate must have strong phone, customer service, and computer skills. We expect excellent communication and interpersonal skills along with the ability to be prompt and attentive to your scheduled shift. Previous experience in a position of similar responsibility is preferred. Candidates must have a high school diploma or GED.Greenway Ford is located in East Orlando on Colonial Drive. 9001 E. Colonial Dr., Orlando, FL 32817.Responsibilities:Greet all customers in a warm, sincere and helpful mannerAnswer dealership group phones and directs calls as necessaryCoordinates questions and issues with the appropriate department personnelProvides administrative assistance as neededAddresses customer concerns and issues or escalates them as neededPerforms other duties as assignedQualifications:Previous customer service or related experience preferredHighly professional and dependableHigh school diploma or GED requiredExcellent communication, customer service, and problem solving skills, including the ability to maintain composure under stressExcellent telephone skillsStrong organizational and time management skillsHelpful attitude and friendly demeanorStrong computer and internet skills, including Microsoft Office suiteBenefits:Paid vacationExcellent advancement opportunitiesEmployee Purchase and Service DiscountsFull benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance401 (k) Retirement Savings PlanTeam-oriented, professional and fun work environment