Payroll Analyst

Payroll Manager

This individual is responsible for managing a team of payroll staff in the daily operations and execution of US and Canada payroll processes. The role ensures the timely and accurate processing or payroll in compliance with Federal, State, and Local regulations, as well as company guidelines. Oversees the maintenance of US court ordered garnishments and the processing of Canadian court ordered garnishments, internal and external audits and year-end processes. This person should have a broad knowledge of tax reporting and administration, payroll operation, employment related taxation and benefits, and SOX compliance. This role will also maintain customer satisfaction by providing problem-solving resources and serve as the point of contact in issues related to the client/service provider relationship.

Responsibilities:

• Manage a cross functional payroll department's daily activities and workflow relating to the disbursement of high volume multi-state payroll of over 20k associates.
• Maintain expert knowledge of legal requirements and governmental reporting regulations affecting payroll, taxation, and garnishments.
• Supervise the administration of garnishments.
• Review special payment items to ensure processing deadlines are met and all items submitted by external groups are processed timely and accurately.
• Responsible for managing accuracy and timeliness of all federal, state and local payroll tax deposits.
• Address potential non-compliance matters and systems modifications as needed.
• Critically review and analyze current procedures in order to recommend and implement processes that improve efficiency and accuracy and lead to best practices.
• Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.
• Maximizes customer operational performance by providing resources and detecting and diagnosing problems.
• Responsible for managing the timely and accurate execution of all payroll system tax updates with the offshore team and other process partners.
• Oversee the accurate completion of all Header requests to ADP for mergers, acquisitions and setup of new accounts/changes.
• Encourage and provide resources for continued education and training in order to promote operational excellence.
• Should be willing to travel minimum 5%, domestic and international.

Qualifications:

• Bachelor's degree in Accounting or related field preferred; minimum 2 years higher education.
• Minimum 3 years of experience in third party client services relationships.
• CPP accreditation strongly desired; If not attained, pursuit of accreditation is required.
• Extensive Peoplesoft (9.0) payroll processing experience, including payroll for United States and Canada.
• Ability to pay strict attention to detail and accuracy.
• Advanced knowledge of US Payroll laws, rules and regulations, policies and procedures, audit and internal control guidelines with knowledge of accounting and HRIS.
• Extensive knowledge of federal, state, and local payroll tax and accounting concepts.
• Minimum 5 + years of experience working in a high volume, multi-state employer payroll environment including taxation and withholdings.
• Must be a "hands on" manager and have the ability to problem solve, and manage and lead staff to excellent performance.
• Strong decision making and problem resolution skills and ability to assess when an issue must be escalated to the next level.
• Ability to work and manage employees effectively within a collaborative team environment.
• Ability to work with various internal departments, external tax agencies, and third party vendors.
• Strong written and verbal communication skills
• Strong MS Office skills
• Bachelor's degree preferred