IT Support & Logistics Engineer

Job Description

Job Description

IT Support & Logistics Engineer

Abtech Technologies

Position Overview

Abtech Technologies is seeking a highly organized and technically capable IT Support & Logistics Engineer to support both service desk operations and internal logistics workflows. This hybrid role combines technical support with ownership of IT logistics operations. The ideal candidate is a self-starter who can take tasks from start through completion with minimal oversight, while keeping operational workflows running efficiently. This is an on-site position in Vista, CA with occasional travel and limited customer interaction.

Key Responsibilities

Technical Support:

• Perform triage and troubleshoot common IT issues
• Resolve basic support requests (hardware, peripherals, user setup)
• Escalate tickets with proper documentation and diagnostics
• Assist with device provisioning, staging, and deployment
• Maintain accurate ticketing notes and updates

IT Logistics & Operations:

• Manage inventory lifecycle (receiving, labeling, tracking, auditing)
• Maintain parts and asset tracking systems
• Coordinate parts allocation for engineers and field work
• Handle shipping and receiving operations
• Maintain warehouse organization and readiness
• Assist with procurement coordination and stock tracking

Required Experience and Skills

• Minimum 1 years of relevant logistics, warehouse, inventory experience.
• Minimum 2 years of IT Support, computer repair experience.
• Strong communication, organization, accuracy, attention to detail, punctuality, and follow-through.
• Comfortable handling small parts, computer components, anti-static bags, boxes, bins, and storage systems.
• Ability to lift a minimum of 65 lbs.
• Basic computer hardware knowledge, part identification skills, and troubleshooting ability.
• Proficiency with Microsoft Outlook, Excel, and Word.
• Ability to work well with technical and non-technical team members.
• Proven Ability to follow through and complete tasks without oversight.
• Ability to travel in-state when needed.

Preferred Qualifications

• Experience in a computer service, IT support, repair, or system-building environment.
• Familiarity with parts tracking, inventory systems, locator systems, or field technician support.
• Interest in expanding technical knowledge and supporting a fast-paced IT services team.
• Experience with Basic Reporting and Auditing

Candidate Profile

• This role is best suited for someone who is organized, dependable, practical, detail-oriented, hands-on, comfortable around computer hardware, and willing to help wherever needed.

Abtech Technologies, Inc. is a 35+ year old computer services company in Southern California with other offices around the country. We have 28 W2 engineers in the company. See our website for more information:

Company Description

Abtech Technologies, Inc. is a 35+ year old computer services company in Southern California with other offices around the country. We have 28 W2 engineers in the company. See our website for more information: