Sr. Director Individual Giving & Development Operations

Job Description

Job Description

Summary/Objective:

The Senior Director of Individual Giving & Development Operations is the principal administrator of Building Joy – The Campaign for Philadelphia Ballet integrated with oversight of individual giving and development operations and responsible to help create and oversee the implementation of the strategy for the annual fund, planned giving, major giving, and development operations with the campaign. As a frontline fundraiser the  role is responsible for raising blended annual, capital, endowment, and special gifts from an assigned portfolio of individual donors and prospects at $25,000 and higher levels.

Essential Functions:

• Build individual relationships with donors and prospects on behalf of Philadelphia Ballet.
• Actively solicit philanthropic gifts.
• Responsible for achieving annual financial targets.
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  Develop and execute for all individual giving and development operations with the CDO.
  
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  Oversee the systems, processes, and infrastructure necessary to support a high-performing development operation.
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  Provide leadership, mentorship and direction to Development staff and foster a culture of collaboration, accountability, data-informed decision-making, and exceptional donor service.
• Serve as a key fundraiser to conclude Philadelphia Ballet’s multimillion campaign for the new Broad Street Center for Dance.
• Integrate campaign strategy development, donor and prospect research and identification, strategic campaign planning, execution of campaign briefings and events, and campaign solicitations into the work of individual giving.
• With the Chief Development Officer collaborate effectively with colleagues from across the Development Department and the organization to execute clear and comprehensive giving plans.
• Track assigned campaign performance in Tessitura and produce regular financial, moves management, prospect research and portfolio metrics reporting for interdepartmental review.
• Through high-touch, individualized cultivation and stewardship, secure renewed and increased support from these donors and build and deepen Ballet donor relationships.
• Maintain a targeted major donor portfolio of 75 -100 donor households.
• Oversee the coordination and delivery of donor benefits supporters for all individual giving programs.
• Lead the development and systemization for a process and best practice with the CDO to identify new prospects and refresh gift officer portfolios regularly and establish key performance metrics for the team.
• Direct and mentor the Ballet’s other frontline fundraisers to ensure consistent, comprehensive, donor-driven strategies for cultivation, solicitation, and stewardship.
• Help identify, with support from the Executive Director, Board, and Chief Advancement Officer, Trustee prospects for the Philadelphia Ballet Board.
• Collaborate with the Ballet’s Research staff to identify and qualify prospects to pipeline for the expansion campaign and the Excellent Fund.
• Develop a comprehensive prospect pipeline and maintain accurate moves management progress reporting in Tessitura to acquire new major donors.
• In collaboration with Special Events staff, leverage fundraising events to cultivate and steward major donors and prospects, incorporating donor-focused messaging, segmentation, and targeted individual follow-up.
• Track assigned portfolio performance in Tessitura and produce regular financial, moves management, prospect research and portfolio metrics reporting for interdepartmental review.
• Work performance duty on a rotating schedule and participate in Development activities, as required.
• Perform additional duties as required by Philadelphia Ballet.

Supervisory Responsibility: Director of Individual Giving and Director of Development Operations

Expected Hours of Work: Days and hours of work are Monday through Friday from 9:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.

Travel: Travel is primarily local during the business day, although some out-of-the-area travel and overnight may be expected.  

Required Education and Experience:

• Bachelor’s degree in a related field or equivalent relevant experience is required.
• Minimum 8 to 10 years’ relevant experience in individual giving major gifts role in non-profit is required, with at least two years of experience leading a fundraising team and leading CRM work.
• Strong working knowledge of the Microsoft Office suite, including Word, Excel and PowerPoint is required.
• Experience working with Tessitura or another fundraising database program (i.e. Raiser’s Edge, Salesforce, Millennium)

Requires Skills and Competencies: 

• Strong verbal and written communication skills.
• Good understanding of fundraising, donor cultivation and moves management principles and best practices.
• Ability to manage multiple donor relationships simultaneously, supported by strong planning and organizational skills and superior attention to detail.
• Self-motivated self-starter with a goal achievement orientation.
• Establish and maintain effective and productive working relationships within a diverse and multicultural environment.
• Ability to manage multiple priorities in a dynamic environment.
• Ability to collaborate well with others across all functional areas.
• Take appropriate steps to follow, promote and enforce safe work practices in accordance with policies and protocols.

Work Authorization/Security Clearance: Must pass criminal and child abuse background checks as required for role.