Customer Service Representative - State Farm Agent Team Member

Responsive Recruiter

Ben Zeitz - State Farm Agent is looking for a Customer Service Representative to join our team. We offer benefits including license reimbursement, 401(k), bonus based on performance, competitive salary, flexible schedule, opportunity for advancement, paid time off, and training & development.

About Our Agency

Our agency opened in 2018 and is a growing team of six focused on building a strong, professional, and growth-oriented environment. We offer PTO, a 401(k), reimbursement for licensing costs, and a strong emphasis on work-life balance. Our office culture is empowering and growth-focused. We're looking for someone who is ambitious, hardworking, and operates with integrity, someone who wants to grow professionally and take ownership of their success.

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Ben Zeitz - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Compensation: $42,000.00 - $45,000.00 per year

Seeking Currently Licensed Applicants Only

We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

Agency Information

• Our office is located in San Antonio, TX 78244.
• Our office is open 9-5:30 M-F, Closed Sat/Sun.
• We currently have 6 team members at our agency.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.