Help Desk Specialist - Tier 1 for WarU Learning LMS
Concept Plus LLC
Concept Plus is seeking a Help Desk Specialist to deliver Tier‑1 support for WarU Learning Management System and related tools. You will assist a large user community with navigation, account and course issues, and general troubleshooting within a fast‑paced environment. The role requires strong communication, basic tech troubleshooting, and prior help‑desk experience. Eligibility for Public Trust clearance is needed. Competitive benefits and a collaborative work culture are offered. #J-18808-Ljbffr Concept Plus
$55k
...Team Lead, we are seeking a Tier 1 Technical Support Analyst who... ...to healthcare professionals, helping them resolve technical issues... ...As our new Technical Support Specialist, you will focus on: Support.... ...are committed to continuous learning. The professionalism. You have...SuggestedContract workRemote workShift work- ...flexible, and innovative environment. The Help Desk Specialist delivers Tier‑1 support for the Warfighting Acquisition University's online learning ecosystem. This position assists a... ...account and course‑related needs across the WarU Learning Management System and its...SuggestedWork at officeLocal areaFlexible hours
$24 - $26 per hour
...by providing mentorship and training to Tier 1 Analysts, managing ticket workflows, assigning... ...etiquette Experience working with help desk ticketing systems (responding, assigning... ...and where every employee is constantly learning and driving improvements. We are aligned...SuggestedHourly payWork at officeRemote workMonday to Friday2 days per week$95k
...than 2,000 IT professionals. Focused on helping clients improve decision-making, drive operational... .... The Incident Response Technician is a Tier-1 role within a 24×7 onsite Incident... ...in a command centre, NOC, SOC, service desk, or similar 24×7 operations environment....SuggestedShift workNight shift$54.27 - $71.91 per hour
1.0 FTE Full time Day - 08 Hour R2659634 Hybrid 108480024 TDS Imaging... ...& Incident Resolution Provide tier-2 support of application incidents reported through the help desk Perform daily monitoring of... ...meeting records Growth, Learning & AI Literacy Complete structured...SuggestedHourly payFull timeWork experience placementInternshipWork at officeShift work$52.69 - $69.82 per hour
1.0 FTE Full time Day - 08 Hour R2659563 Hybrid 108480030 TDS Rev... ...Application Analyst position will learn and apply functional and systems... ...Care What You Will Do Provide tier-2 support of application incidents reported through the help desk Perform daily monitoring of...Hourly payFull timeWork experience placementWork at office- Insight Global is seeking a Level 1 End User Support Specialist in Sacramento, California. This role involves providing technical support for end-... ...setting up workstations. Candidates must have 2 years of tier 1 support experience and be proficient in Windows 11, Microsoft...
$76.6k - $82k
...Reside in California) WHO WE ARE: Golden 1 Credit Union is among the top credit... ...by the credit union philosophy of “people helping people.” We are committed to empowering our... ...SharePoint, and other like tools. Provide Tier 1 application support to uphold day-to-day...Work experience placementRemote work- ...for a Technical Support Specialist who can solve complex problems... ...Distinguishing between 1 g and 10 g fiber... ...documentation Eagerness to learn and develop skills... ...critical issues to the Tier 2 Support team when needed... ...team‑first attitude and help co‑workers provide excellent...Full timeTemporary workWork at officeRemote workVisa sponsorshipDay shiftAfternoon shift
- ...emojis on a WordPress site. It helps determine if the user's... ...humility, respecting and learning from others. We hold... ...growth.## Technical Support Specialist (US West Coast)California... ...excellence and deliver top-tier support.#### Requirements* 1-3 years of experience in...Full timeRemote work
$19.51 - $24.5 per hour
...Performs basic user-problem analyses for the help desk. Assesses the customers' issue, performs... ...Qualifications Bachelors degree and 1 year of related experience or 5 years of... ...a team-oriented environment. Ability to learn new computer applications and to continually...Contract workWork at officeFlexible hours- Bpp Mfg is seeking a Senior Service Desk Analyst to actively perform support work, serve as the primary Tier 2 escalation point, and help improve support processes across headquarters and manufacturing facilities. The role focuses on Windows/M365, endpoint lifecycle, and...
- Ledgent Technology is seeking a User Support Specialist to provide high-touch IT support within a fast-paced environment. This role delivers Tier 2 support, resolving hardware and software issues for attorneys and business professionals. The ideal candidate has strong...
$35 - $42 per hour
...Junior IT Support Specialist makes that possible... ...classroom AV, and helping the community use school... ...YOU'LL DO Help Desk and End-User Support... ...apply. Required 1-2 years of experience... ...willingness to learn Clear, patient communication... ...includes: Top‑tier medical, dental,...Hourly payFull timeInternshipLocal areaMonday to FridayAfternoon shiftEarly shift- In-person (onsite) Position Help Desk Technician - Homeschool IT Support... ...’s Your Next Big Step? At Learning Matters Educational Group, we... ...Step. Homeschool IT Support Specialist Taylion Homeschool In-person... ...provide friendly, dependable Tier 1 help desk support to staff,...InternshipWork at office
- ...teammates who are eager to help our growing base of... ...0+ customers worldwide 1,600+ employees globally... ...problems. Don’t give up: We learn from our challenges and... ...for a Technical Support Specialist who is able to solve... ...equipment. Raise awareness to Tier 2 Support team when...Full timeTemporary workH1bLive outWork at officeRemote workWorldwideVisa sponsorshipDay shiftAfternoon shift
- ...buildings, valued at $1.3 billion dollars. ECP... ...Company. The Senior IT Specialist role was identified as... ...metrics, acts as the top-tier technical escalation point... ...in our employees learning and development to ensure... ...article, started with the help of AI. #J-18808-Ljbffr...Hourly payFull timeImmediate start
- ProServeIT in Canada is hiring a Systems Administrator to provide remote Level 1 technical support to customers. This full-time role utilizes a suite of tools to deliver a seamless remote support experience for end users. You will handle inquiries via phone, email, and...Remote jobFull time
- Agil3 Technology Solutions LLC (A3T) is seeking an experienced IT Support Specialist II to provide Tier I/Tier II technical and end-user support for the U.S. Government IT environment. The role interfaces with users and the customer’s support organization, handling workstations...Remote work
$28.84 - $32.69 per hour
...in addition to the December 25 and January 1 holiday. Sabbatical Program: Employees... ...CalPERS retirement system Classic membership tier (2% @ 55; 7% employee contribution and 11.... ...Program Perks at Work savings program Learning and Development Social Events: All-Staff luncheon...Hourly payFull timeTemporary workFor contractorsWork at officeLocal areaRemote workFlexible hoursAfternoon shift- Butcher Power Products is seeking a Senior Service Desk Analyst to act as the primary Tier 2 escalation point, actively handling support work and driving efficient incident resolution for Windows devices, Microsoft 365, printers, and related endpoints. You will provide...Remote work
$59.21 - $78.43 per hour
Overview 1.0 FTE Full time Day - 08 Hour R2550633 Remote USA 1084... ...Health Care What You Will Do Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage... ...problems Ability and desire to learn to resolve specialized and...Hourly payFull timeRemote work$30 - $37 per hour
...Business Analyst to support enterprise-wide learning and training programs at Southern... ...reports, and executive-level presentations Helping business leaders understand how learning... ...Skills Knowledge of SuccessFactors Learning (LMS) Experience connecting learning metrics...Hourly payLocal areaRemote workMonday to Friday$93.6k - $100k
...to the December 25 and January 1 holiday. Sabbatical Program:... ...retirement system: Classic membership tier (2% @ 55; 7% employee... ...Perks at Work savings program Learning and Development Social Events:... ...skilled, with a desire to excel and help strengthen school...Hourly payFull timeTemporary workFor contractorsCasual workWork at officeLocal areaRemote workFlexible hoursShift workNight shiftWeekend workAfternoon shift- BD is seeking a Technical Support Specialist 2 to assist with complex, time-sensitive issues related to the ES 1.1x upgrade and BD MedStation integrations. The role emphasizes... ..., precise case management, and proactive learning in a remote setting. Required are SQL...Remote job
$45k
...IT SpecialistDrodex is seeking an IT Specialist to support the Administration for Strategic... ...cybersecurity, and end-user support, helping ensure reliable, secure, and efficient... ..., firewalls, VPN connectivity.Provide Tier 1–3 help desk support and resolve technical issues...For contractorsWork at officeLocal area- ServiceTitan, Inc. seeks a Tier 3 Specialist to act as an escalation resource for tier 1/2 agents, project managers, and customer success managers. You will deescalate customers with deep product knowledge, perform advanced 3rd-level troubleshooting, and deliver comprehensive...
$35 - $39 per hour
...Analyst is the Financial Aid Office’s first‑tier support for automated solutions within the... ...issues related to enterprise solutions. Helps develop basic user interface designs. Provides... ...and as part of a team; able to learn effectively and meet deadlines. Demonstrates...Hourly payFull timeFor contractorsWork at officeRemote workWork from homeMonday to FridayDay shift- ...-market systems, all built on Salesforce, helping sales and partner-facing teams get the processes... .... This role has no ramp-up time for learning the craft. • Experience working in Agile... ...candidate that you refer us to then you can be eligible for a $1,000 referral check!...Hourly payContract workLocal areaRemote workShift work
$70k - $80k
...hiring an IT Operations Specialist as WRA builds its... ...to be in-office 1 to 2 days a week on... ...for: Service Desk Own the intake, triage... ...Ongoing Improvement Help identify areas of... ...2 years performing Tier 2 duties. Be able... ...programs that prioritize learning and sustainability....Full timeCurrently hiringWork at officeLocal areaRemote workFlexible hours2 days per week1 day per week
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