Operations Training Coordinator

Overview

Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America's largest HVAC/R service provider.

As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nextech today!


What You'll Be Doing

The Operations Training & Development Coordinator plays a critical role in shaping Nextech's future workforce by supporting the planning, coordination, and execution of apprentice training programs within service operations. This position is responsible for ensuring a seamless training experience-from onboarding through program completion-by managing schedules, logistics, communication, and training records. Ideal for a highly organized and proactive professional, this role offers the opportunity to directly impact technician development while collaborating with cross-functional teams in a fast-paced, growth-oriented environment.

• Take ownership of coordinating apprentice training programs that directly shape Nextech's future workforce
• Schedule and align training classes with instructors, ensuring smooth and efficient program delivery
• Support apprentices by managing travel arrangements and creating training-related purchase and work orders
• Deliver an exceptional onboarding experience by maintaining proactive communication with candidates from offer to training start
• Track attendance, participation, and progress to ensure successful program completion
• Utilize and grow your expertise in Learning Management Systems (LMS) to manage training content and records
• Collaborate with corporate training teams to maintain and enhance training materials and experiences
• Stay at the forefront of service operations processes and apprentice program requirements
• Build strong relationships across teams to ensure training effectiveness and operational success
• Participate in occasional travel (up to 10%) to support hands-on training sessions and evaluations
• Ensure all activities are completed safely, accurately, and in alignment with company standards

What Makes Nextech Different?

• Excellent Health Insurance options including a FREE employee only option
• Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options
• FREE life insurance equal to your annualized pay rate
• 401k with a 50% match up to the first 5% of your contributions
• 7 paid Holidays
• 2 paid Personal days
• 10 paid Vacation days

Min Compensation

USD $24.00/Hr.
Max Compensation

USD $29.00/Hr.
What We're Looking For

• 1-3 years of experience in dispatching, scheduling, or workforce coordination in service or trade environments
• Proven ability to coordinate field personnel and manage dynamic schedules
• Experience supporting or facilitating in-person and virtual training sessions
• Strong communication and organizational skills with high attention to detail
• Ability to manage multiple priorities and thrive in a fast-paced environment
• Familiarity with Learning Management Systems (LMS) and training tools preferred
• Proficiency in Microsoft Office and business systems for tracking and documentation
• Self-starter mindset with the ability to work independently and collaborate cross-functionally
• HVAC-R or service industry experience is a strong plus
• High school diploma or equivalent required

Physical Requirements

• Continuously able to work in office environment
• Continuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer
• Continuously able to sit at a computer for up to 8 hours
• Able to alternate between sitting and standing, as needed throughout the day
• Occasionally able to lift up to 15 lbs.
• Continuously requires vision, hearing, twisting, and talking
• Occasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching
• Rarely requires climbing
• Must be able to work full time in Dallas, TX office