Care Team Manager

Care Team ManagerSuncoast Hospice, a part of Empath Health is seeking a Care Team Manager to join our team. The Care Team Manager is an integral component of the leadership team with responsibility for conveying the Mission/Vision to the community served. The Care Team Manager is directly responsible for compliance with governing state and federal regulations as well as standards of care guideline requirements of accreditation agencies. Through oversight and supervision of clinical and non-clinical staff, the Care Team Manager has the primary responsibility and authority for maintaining quality of patient care in accordance with the organization's objectives and policies through planning, coordinating, implementing, and evaluating the services provided to patients and families.Since 1977, Suncoast Hospice has been honored to serve our neighbors across Pinellas and Hillsborough counties with compassionate end-of-life care. As part of Empath Health, we help those living with advanced illness find comfort, dignity, and meaning, while supporting their families and caregivers with guidance and care every step of the way.What You'll DoPromotes and models the organization's vision, mission, and values, making decisions and implements strategies that are aligned with the organization's business goals and objectives, industry trends, and external forces.Develops and executes goals and strategic plans for own area of responsibility and the broader organization to achieve exceptional results.Leads/manages a diverse clinical and non-clinical staff (nurses, home health aides, etc.). Attracts, develops, and retains a diverse, high performing team. This includes assessing performance of each staff member and coaching/counseling appropriately, as well as completing formal performance evaluations.Oversees staff and makes sound decisions with the care of our patients/clients in mind. This includes developing and implementing best practices to enhance the patient/client experience.Seek and respond to feedback from internal/external customers to improve overall service and patient care. This includes managing service recovery efforts in a thorough and timely manner.Develops and executes audit process to ensure regulatory and accreditation requirements are met.Analyzes financial metrics and implements strategies to appropriately guide business decisions in order to meet or exceed goals.Communicates in a timely, clear and concise manner with internal and external leaders, team members, and community partners.Why Join Empath Health?Earn Competitive Pay: Your skills and contributions are recognized and rewarded.Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life.Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities.Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.What You'll NeedEducation and/or Experience: Bachelor's degree (B.A.) from four-year college or university; Masters degree preferred. If degree related to Spiritual Care, must be master's degree in divinity, theology, pastoral care, or related field from an accredited institution.Minimum of 3 years Hospice experience with at least 3 years of supervisory management experience strongly preferred.Licensure: RN, LCSW, or Board Certified Chaplain required.Seven to ten total years experience as an RN, LCSW, or Board Certified Chaplain.Certifications: Valid CPR certification from the American Red Cross or American Heart Association; Current certifications as applicable to their professional discipline.Must have reliable transportation which will enable them to perform tasks and responsibilities in a timely and appropriate fashion. Must provide proof of valid automobile insurance, a copy of which will be placed in the employee's HR file.Unified in empathy, we serve our communities through extraordinary Full Life Care for All.Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida—including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.Full Life Care means caring for the whole person—body, mind, and spirit—with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.At Empath Health, you'll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life's journey more meaningful.Empath Health is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended ("ADA"), and applicable state and local laws. It is Empath Health's policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual's disability. Consistent with this policy of non-discrimination, Empath Health will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made Empath Health aware of his/her disability, unless doing so would cause an undue hardship to Empath Health. If you are an applicant and need a reasonable accommodation when applying for job opportunities within Empath Health or to request a reasonable accommodation to utilize Empath Health's online employment application, please contact View email address on click.appcast.io Discrimination is Illegal. For more information, please refer to this machine-readable PDF to Know Your Rights: Workplace Discrimination is Illegal. If viewing in HTML, please see Know Your Rights: Workplace Discrimination is Illegal in English or Know Your Rights: Workplace Discrimination is Illegal in Spanish. Empath Home Health