General Manager

Five Guys

General Manager Role

We're looking for a General Manager who runs a great restaurantevery shift, every day.

This is a hands-on leadership role responsible for driving sales, building a strong team, and delivering fast, consistent, high-quality guest experiences. You'll own the business as if it were your own.

What You'll Own

1. Restaurant Performance

Drive sales, profitability, and operational efficiency
Manage key metrics: labor %, food cost, throughput, and waste
Deliver consistent resultsnot just good days

2. Shift Execution & Throughput

Lead from the front during peak hours
Ensure fast, accurate service and strong line flow
Maintain ticket times and throughput standards

3. Team Leadership & Development

Hire, train, and develop a high-performing team
Build and coach Shift Leaders and Assistant Managers
Create a culture of accountability, energy, and ownership

4. Guest Experience

Ensure every guest receives fast, friendly, and accurate service
Address issues in real time and recover the experience
Use feedback to improve operations

5. Operational Standards

Maintain food safety, cleanliness, and brand standards at all times
Execute systems and processes consistently
Be audit-ready every day

What Success Looks Like

Consistently hits sales, labor, and food cost targets
Strong shift executionno chaos during peak hours
Low turnover in key roles (AMs, Shift Leaders)
Internal promotions happening from within your team
High guest satisfaction and repeat business

What You Bring

25+ years of restaurant management experience (fast casual or QSR preferred)
Experience running high-volume shifts ($1M$3M+ annual volume typical)
Proven ability to lead teams and deliver consistent results
Strong work ethicyou're comfortable being on your feet and in the action
Ability to manage both people and numbers

Non-Negotiables

Willing to work nights, weekends, and peak business hours
Leads from the frontthis is not a back-office role
Holds high standards and addresses issues directly

Compensation & Benefits

Base salary: + performance bonus
Health, dental, vision
PTO
Meal benefits
Growth path to District Manager

Supplemental Pay

Bonus pay

Benefits

Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k) matching
Paid training

Five Guys

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Vacancy posted 4 days ago

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