Dealership Service Advisor

Benefits: Dental insurance Flexible schedule Paid time off Benefits/Perks Careers Advancement Opportunities Flexible Scheduling Competitive Compensation Job Summary We are looking for a Dealership Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including addressing customer inquiries, and managing required documentation Responsibilities Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability Ensure repairs and maintenance tasks are completed in a timely manner Mentor employees on best practices for improving sales and customer service techniques Oversee day-to-day operations of the service department Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records Qualifications High school diploma or GED required bachelor’s degree preferred Valid state-issued driver’s license and clean driving record are required Two years of experience as an automotive service writer or service advisor is preferred Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is preferred About Us: Tower Auto Sales is a Family run dealership. We have been serving the Schenectady, NY community for over 35 years, providing exceptional service. Our customers love us for our integrity and commitment to their satisfaction, while our employees appreciate a supportive work environment that fosters growth and teamwork. We are continuing to grow so teamwork means so much to us. We look forward to meeting you!