Clerk III/Typing/Bilingual (Spanish) - Open Competitive

Clerical Position

This is a clerical position which involves the performance of a wide variety of activities within well-defined procedures. Individuals assigned to this class are given detailed oral and/or written instructions for new or more complex assignments. Some of the work will be performed in Spanish. The duties are carried out under direct supervision, which is usually received in the form of review of completed assignments, another step in the clerical process and/or supervisory observation. Employees of this class may be required to exercise some independent judgment in performing assigned duties. Supervision is not a responsibility of this position, but Rochester Housing Authority employees may be expected to lead subordinate clerical employees in the performance of their duties. Performs related work as required.

Typical Work Activities

• Checks items being filed for completeness;
• Checks items, data or names in files for accuracy;
• Prepares and types correspondence on matters where policies and procedures are well defined;
• Creates and modifies documents using word processing software and personal computer;
• Enters data and runs reports, using database management software and personal computer;
• Greets individual visitors and refers them to the proper persons;
• Places calls and provides information over the phone in English and Spanish;
• Transfers information from one file or other record to another by hand;
• Files, shelves or stores items (such as folders, books or other items) in accordance with file codes or classification symbols;
• Performs Spanish-English and English-Spanish translations.

Minimum Qualifications

High School diploma or Equivalent, PLUS

1. Associate's degree in business management, secretarial science, office technology, or a closely related field; OR
2. Two (2) years of full-time experience (or its part-time equivalent) performing general clerical activities, which included entering data into a personal computer.