Bilingual Customer Service Representative

Bilingual Customer Service RepresentativeLocation: La Mesa, San Diego, CALHH Recruitment Solutions is seeking a Bilingual Customer Service Representative to join our client's team in La Mesa, San Diego. This position is ideal for a customer-focused professional with experience handling a high volume of inbound and outbound phone calls in a fast-paced environment. The successful candidate will provide exceptional service to customers while responding to inquiries, resolving concerns, and maintaining accurate records. This role has the potential to transition to a hybrid schedule down the road after training.Job Duties:Handle a high volume of inbound and outbound customer callsRespond to customer inquiries via phone and email in a timely and professional mannerProvide assistance in both English and SpanishResolve customer concerns and escalate complex issues when necessaryEnter and update customer information accurately in company systemsDocument customer interactions and maintain detailed recordsMeet established productivity, quality, and customer service goalsQualifications:Bilingual in English and Spanish is requiredPrevious high-volume call center or customer service experienceStrong communication and interpersonal skillsAbility to multitask and work effectively in a fast-paced environmentStrong computer and data entry skillsExcellent problem-solving and organizational abilitiesAssignment Details:Contract to hire roleOnsiteLocated in La Mesa, San DiegoCompensation: $22.00 per hourMonday- Friday 8:00am-5:00pm PSTIf you meet the qualifications and are interested in this opportunity, please apply now — we are conducting interviews immediately! LHH