Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Dental insurance
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency on January 1, 2018, and we’ve since grown to two offices with a combined team of about 23 people. From day one, my goal has been to build something bigger than just a business—an organization that makes a real impact on both our customers and our community.

We’re deeply involved in charitable work throughout the Panhandle. We proudly support the local Make-A-Wish Foundation and have raised over $22,000 in back-to-back years. In addition, we partner with organizations such as the Great Seminole Club, Washington High School Soccer, West Florida High teacher appreciation initiatives, Gulf Breeze Elementary, the Florida Engineering Society, the Optimist Club of Gulf Breeze, Panhandle Soccer, and the End of the Watch Foundation for fallen police officers. Giving back isn’t something we do occasionally—it’s woven into who we are.

Inside the office, we work hard and have fun doing it. Our break room is always stocked with a wide variety of snacks and drinks (a fan favorite among the team). We host quarterly outings and fun team events throughout the year. We also take one annual team trip that team members can qualify for—and you’re welcome to bring a plus-one or your family if they can fit in your room.

We offer a 401(k), health and dental benefits, group life insurance, disability insurance, and a supportive environment that encourages both professional and personal growth.

Our culture is built on performance, teamwork, and community impact. We’re proud of the size and strength of our team, but even more proud of the relationships we build—both within our offices and throughout the community. If you’re looking for a place where you can grow, contribute, and be part of something meaningful, this could be a great fit for you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Will Rentschler - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.