Benefits and Leave Coordinator

Benefits and Leave Coordinator This position is responsible for the administration, coordination, and tracking of employee leave programs and associated payroll and benefits impacts. This role serves as the operational owner of leave processes, ensuring accurate documentation, consistent application of policies, and adherence to regulatory requirements. The position also provides steady and professional support to employees navigating leave, ensuring they are informed and guided through each step of the process. This role works closely with the Benefits Manager on compliance oversight and complex case review while partnering with Payroll to ensure accurate processing of leave-related impacts. In addition, this position supports benefits operations through reconciliation and contributes to a collaborative team environment across all benefits functions. Reports To Benefits Manager Minimum Education and Experience Bachelor's degree and (2) years of relevant experience in Human Resources Benefits or Payroll Processing. Equivalency/Substitution: 4 years' experience in lieu of Bachelor's Degree for a total of 6 years' relevant experience in Human Resources Benefits or Payroll Processing. Required Knowledge, Skills & Abilities Knowledge: Fundamental theories, principles, and concepts related to HR Benefits; Working knowledge of HRIS systems and Excel-based tracking. Skills: Advanced proficiency in Excel, including use of formulas and data comparison tools (e.g., VLOOKUP); Strong analytical and problem-solving skills with the ability to identify and resolve discrepancies; Ability to work with large data sets and ensure accuracy across systems; Effective written and verbal communication skills; Ability to provide professional and responsive customer service; Strong organizational skills with the ability to manage multiple time-sensitive tasks; Proficiency in Microsoft Office Suite, including Teams and Adobe, and other business systems; Effective time management skills with the ability to prioritize and meet deadlines. Abilities: Ability to interpret and consistently apply policies, procedures, and regulatory requirements; Highly organized with ability to manage multiple time-sensitive processes with accuracy and consistency; Ability to identify discrepancies, investigate root causes, and ensure timely resolution; Ability to provide calm, consistent, and professional support to employees in sensitive or complex situations; Ability to communicate clearly and respectfully while maintaining adherence to established policies and procedures. Physical Demands and Working Conditions The work is light work which requires the person in this position to occasionally exert up to 20 pounds of force to grasp, lift, carry, push, pull, or otherwise move objects. Additionally, the position requires frequent movement across the College’s various locations to perform essential functions, frequent communication with internal and external constituents, operation of a computer and other office machinery and mobile devices, and occasional use of upper and lower body to exert force up to 20 pounds on materials or equipment. The role assesses accuracy, neatness, thoroughness of work, and is performed in an indoor office setting during regular office hours. Preferred Qualifications Experience supporting leave administration (FMLA, ADA, military leave, or similar); Experience with benefits billing reconciliation and/or payroll-related processes; Experience working with HRIS systems (e.g., Ellucian Colleague) and Excel-based data tracking; Experience in a higher education or public sector environment. Required Training Quarterly compliance training as assigned by institution. Work Hours Monday through Friday; 8:00am to 5:00pm. Summer Hours: Monday through Thursday; 7:30am to 6:00pm. Department Human Resources Admin Job Duties To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be provided to enable individuals with disabilities to perform the primary job functions described herein. Employees may be required to perform duties not specifically spelled out but reasonably considered incidental to their duties. Position-Specific Duties Serve as the primary point of contact for leave and benefits inquiries, providing clear, accurate, and consistent guidance to employees and supervisors. Facilitate leave intake processes, including distribution of required notices and documentation (FMLA, parental leave, military leave, etc.). Track and manage leave requests from initiation through return-to-work, ensuring documentation is complete and deadlines are met. Maintain detailed, audit-ready records for all leave cases, including intermittent and continuous leave. Monitor leave usage and timelines, including rolling 12-month FMLA tracking. Coordinate return-to-work processes and ensure appropriate documentation is received. Partner with the Benefits Manager on eligibility determinations, complex cases, and policy interpretation. Maintain and update internal tracking tools related to leave and payroll impacts, including unpaid leave, intermittent usage, and benefit changes. Prepare and communicate payroll-related updates in alignment with payroll processing timelines. Validate accuracy of leave-related deductions and benefit adjustments impacting payroll. Partner with Payroll to research and resolve discrepancies related to leave and benefits deductions. Reconcile weekly and monthly benefits invoices to ensure accuracy of enrollment and premium amounts. Compare vendor billing against enrollment data and internal systems to identify discrepancies and resolve issues in collaboration with vendors and other functional areas. Prepare reconciled invoices for approval in accordance with established procedures. Maintain organized documentation to support audit readiness and data integrity. Support the Benefits team during key activities such as open enrollment, new hire orientation (NEO), and employee education initiatives. Assist with coordination and implementation of wellness programs and events. Participate in administration of Tuition Reimbursement and Tuition Waiver programs. Collaborate with team members to ensure consistent and accurate service delivery across all benefits functions. Assist with benefits-related processes as needed to support overall team operations. Safety & Policy & Procedures Duties Abide by the policies and procedures published in the Board of Regents Policies and College Policies & Procedures. Contribute to a safe educational & working environment. Adhere to established safety and health procedures and practices for the purpose of providing injury and illness prevention for self and others. Complete quarterly health and safety training pursuant to OCCC's established safety and health procedures and practices. Participate in all applicable OCCC emergency, evacuation, shelter‑in‑place drills, and be prepared to take action and assist others in taking appropriate action should a health or safety emergency occur. #J-18808-Ljbffr Oklahoma City Community College