Care Coordinator

Job Description

Job Description

Full-Time | Hybrid | Waukesha, WI

Lutheran Social Services of Wisconsin and Upper Michigan (LSS) is seeking a full-time Care Coordinator to join our Birth to Three Program , a federally mandated Early Intervention program supporting children ages 0–3 with developmental delays or disabilities and their families.

This role focuses on strengthening families, enhancing child development, and coordinating services using a family-centered, trauma-informed approach. This is a full time, benefit eligible role working Mondays-Fridays from 8am-4/4:30pm. After a training period, this role will have remote flexibility when not at home visits with clients, but the team does meet at the Waukesha office every other Tuesday for mandatory staff meetings.

As a Care Coordinator, you will partner closely with families, service providers, and community resources to support young children’s development.

Key responsibilities include:

• Conducting functional assessments and reassessments
• Developing and implementing individualized, family-centered service plans
• Coordinating and facilitating services aligned with care plans
• Supporting families through education, advocacy, and collaboration
• Maintaining accurate and timely documentation in compliance with regulations
• Coordinating and facilitating family-centered team meetings
• Collaborating with internal teams, supervisors, and community providers
• Managing a flexible schedule based on client needs, including occasional evenings or weekends
• Meeting productivity and service delivery expectations

Education & Experience

• Bachelor’s degree in Social Work, Child Development, or related human services field required
• One year of supervised experience working with families with special needs preferred

Approved Fields Include (not all-inclusive):

• Social Work
• Child Development / Family Relations
• Psychology, Sociology
• Counseling, Marriage & Family Therapy
• Special Education
• Occupational or Recreational Therapy
• Community Mental Health, Rehabilitation Counseling, and related fields

(Transcript and payer review may be required for unlisted degrees.)

Additional Requirements

• Valid driver’s license and reliable transportation
• Ability to meet LSS driving and insurance requirements
• Strong documentation, communication, and organizational skills
• Comfortable working in home, office, and community-based settings
• Ability to respond appropriately in crisis situations

• Community-based role with daily travel
• Moderate physical activity, including bending, kneeling, stair climbing
• Travel may include occasional overnight stays
• Exposure to various environments while serving families in their homes and communities

• Public Service Loan Forgiveness (PSLF) eligibility
• Medical, dental, and vision insurance
• Paid Time Off and 10 paid holidays
• Mileage reimbursement
• Flexible Spending Accounts (Health & Dependent Care)
• 403(b) retirement plan
• Annual wage increases prioritized
• Employee Assistance Program
• Service awards and employee recognition

We serve individuals and families from all backgrounds and strive to create a respectful, inclusive workplace.

LSS is an Equal Opportunity Employer (EOE).