General Services Associate

Position Summary

The General Services Associate supports daily facility operations, physical security, mail and package distribution, asset management, office services, and facility projects. This position works closely with employees, building management, vendors, and contractors to maintain a safe, secure, and efficient workplace.

Essential Duties & Responsibilities

• Manage building access, including employee access cards, visitor badges, terminations, key control, door security, alarms, and quarterly access audits.
• Monitor security surveillance and support building emergency procedures, fire drills, and evacuations.
• Coordinate visitor and vendor access and ensure compliance with building security requirements.
• Receive, sort, distribute, and track USPS, FedEx, UPS, DHL, certified mail, and other packages while maintaining accurate incoming and outgoing shipment records.
• Tag, track, and inventory furniture, equipment, and other fixed assets; maintain records in the Fixed Assets System and investigate inventory discrepancies.
• Coordinate equipment deliveries, internal moves, departmental relocations, and asset changes.
• Coordinate facility maintenance and repairs with building management, vendors, and contractors; monitor maintenance agreements and vendor performance.
• Maintain office and lunchroom supplies and provide general office and reception support.
• Assist with facility projects, including office reconfigurations, relocations, and space optimization.
• Maintain accurate records, spreadsheets, logs, and documentation using Microsoft Office, Google Docs, email, and other systems.
• Perform physical duties, including lifting and moving items weighing up to 50 pounds.

Qualifications

• Bachelor's Degree required.
• Proficiency with Microsoft Office, Excel, email, Google Docs, and general internet tools.
• Working knowledge of physical security, access control, mailroom, and facility operations.
• Strong customer service, communication, organizational, and problem-solving skills.
• Dependable team player who follows procedures, works efficiently, and maintains attention to detail.
• Ability to work with employees, vendors, contractors, and building management in a professional manner.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

With respect to this position in our New York Office, the expected base salary ranges from $100,000 to $110,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.

*Employment eligibility to work with BBVA in the U.S. is required as the company will not pursue visa sponsorship for these positions