General Manager- Le Burger

General Manager- Le Burger

Le Burger 4304 is a French-inspired burger spot built around a playful idea: "What would happen if two American guys opened a burger joint in Paris?"

Our original Minneapolis location brings this concept to life with fast-casual charm bright, family-friendly, and full of fine-dining flavor, served with counter-service ease.

Now in Cleveland, we're turning up the volume with a full-service, neighborhood bar. It's everything people love about Le Burger but with room to stay awhile. Guests can grab a cocktail, catch the game, and settle in for a relaxed, elevated experience.

About the Role: We're seeking a General Manager who's ready to lead operations, create memorable guest experiences, and develop a high-performing team all while embodying our core values. The GM will be instrumental in shaping the culture, driving profitability, and delivering operational excellence.

Our Core Values

• Par Excellence We go beyond expectations. Every detail, every plate, every interaction should reflect our commitment to excellence.
• Espirit de Corps We believe in pride, professionalism, and constant improvement together
• Of Service We serve with sincerity, gratitude, and anticipation of our guests' needs. Thoughtfulness is our default.

Key Responsibilities

• Operational Leadership
• Run successful shifts with strong prep, staffing, and real-time decision-making.
• Be on the floor actively engaged and leading service like a quarterback, not a sideline coach.
• Model our core values in every interaction.
• Guest Experience
• Personally handle high-touch moments, VIPs, special requests, and guest complaints.
• Build lasting relationships with regulars and ensure loyalty through attentiveness and care.
• Systems + Tools
• Ensure POS and reservation systems are accurate and up to date.
• Analyze seating, sales patterns, and collaborate with leadership to implement improvements.
• Team Development
• Hire FOH team members aligned with our values.
• Lead onboarding and training with clear SOPs, benchmarks, and feedback at 30/60/90 days.
• Conduct structured development conversations and assign growth responsibilities.
• Financial Accountability
• Track and report weekly sales, labor, and cost KPIs.
• Work with the Chef and AGM to improve margins without sacrificing hospitality.
• Leadership Culture
• Lead and coach AGM and MODs with quarterly development goals.
• Support other leaders in their growth and feedback conversations.

Qualifications

• 4+ years of restaurant management experience
• Strong background in staffing, scheduling, and training
• Experience with inventory management and ordering
• Strong knowledge of food, beer, wine, and spirits
• Financial literacy: experience reviewing financial statements and reconciling
• Excellent organizational and communication skills
• A passion for hospitality and team development
• Entrepreneurial spirit and drive to grow something meaningful

Perks + Benefits

• Competitive Salary: $70,000$80,000
• Health, Dental & Vision Insurance (50% employer contribution)
• Paid Time Off + Manager Meals
• Growth & Promotion Opportunities

Work schedule

• Weekend availability

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance

Harbor Bay Hospitality