Senior Training Specialist

Company Overview At Motorola Solutions, we believe everything starts with our people. We’re a global close‑knit community united by a relentless pursuit to help keep people safer everywhere. We build and connect technologies to protect people, property, and places so that safer communities, schools, hospitals, businesses, and nations are possible. Department Overview Global Education delivers instructor‑led training for the CommandCentral software suite, enabling public‑safety customers to accelerate mission focus and make smarter, safer decisions. Job Description We are looking for a dynamic individual who combines initiative, instructional experience, technical knowledge, and adaptability to tailor and enhance the customer education experience for varied learner levels, from end‑users to system administrators in the public‑safety environment. Responsibilities Teach and instruct agency customers and staff on the use and operating methods of complex software products and services. Conduct virtual and/or on‑site training for Motorola CommandCentral software and designated third‑party integrations. Present training using a variety of classroom methods, including Zoom, Google Meet, and Google Slides. Complete department‑required reports within set standards and deadlines. Manage communication with customers and internal stakeholders regarding project and training schedules. Compile comprehensive training and technical documents and course material for new and existing products or services. Measure knowledge transfer and training effectiveness. Operate under supervision from the CommandCentral Training Team Manager. Qualifications Valid driver’s license. 1+ year experience working with Motorola Solutions customer software (preferred). 3+ years of technical training experience (preferred). 3+ years of public‑safety experience (preferred). 1+ year experience working with public‑safety products. Must be able to obtain background clearance as required by government customers and have legal authorization to work in the U.S. indefinitely. Position subject to working in high‑security areas governed by the DOJ’s Criminal Justice Information Services (CJIS) Security Policy and requires passing a stringent fingerprint background check. Travel Requirements Frequent travel up to 50% of the time; domestic and occasional international trips. Basic Requirements High school diploma or equivalent. Legal authorization to work in the U.S. indefinitely and ability to obtain required background clearance. Benefits Incentive bonus plans, medical, dental, and vision benefits, 401(k) with company match, 10 paid holidays, generous paid time off, employee stock purchase plan, paid parental and family leave, and more. EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. #J-18808-Ljbffr