Real-Time Workforce Optimization Analyst
Orion180
Orion180 in Melbourne, Florida is seeking a Workforce Management Real-Time Analyst to join their Customer Experience Team. The position involves monitoring contact center performance in real-time to help achieve service level and operational goals. The ideal candidate will have a high school diploma, previous call center experience, and advanced Microsoft Excel skills. This role is essential for ensuring efficient staffing and adherence to performance metrics. #J-18808-Ljbffr
Vacancy posted 4 days ago
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