Implementation Associate

We’re in this for the greater good at ParetoHealth. Our mission is collective greatness, nothing less will do. Our team is a single force united in the drive to transform employee health benefits. The company was founded in 2011 to help small and medium-sized businesses fight the rising cost of employee health benefits. We blazed the trail with financing innovations that reduce the risks in self-insurance and deliver significant savings—and we continue to lead with a growing ecosystem of partners and world-class cost control solutions. But success is measured by more than dollars alone and we measure ours by the good that comes from knowing that every client and all their employees can count on effective, affordable healthcare for years to come. Please note that ParetoHealth does not provide employment visa sponsorship for this position. Candidates must be authorized to work in the United States without sponsorship both now or in the future. Position Summary The Implementation Associate (IA) supports the onboarding of new Employers and Consultant partners into the ParetoHealth community by ensuring the operational and administrative components of implementation are executed accurately and on time in a fast-paced, evolving environment. This role partners closely with Implementation Managers and cross-functional teams to coordinate documentation, maintain progress, and ensure key requirements are completed. The IC plays a critical role in reducing delays, improving accuracy, and enabling a smooth, organized onboarding experience. This role operates in a high-volume environment, supporting many concurrent implementations and requiring strong organization, prioritization, and follow-through. It is ideal for someone who is highly detail-oriented, organized, and adaptable as processes and priorities continue to evolve. Key Responsibilities Manage onboarding tasks and documentation, ensuring items are received, accurate, and completed on time Support project setup, timelines, and onboarding workflows, taking ownership of follow-ups and task execution Coordinate across internal teams and external partners (consultants, brokers, vendors) to maintain progress and alignment Track onboarding status in Salesforce and InspirePlanner, proactively communicating updates and escalating risks or delays Follow established processes with accuracy while remaining adaptable to evolving priorities and contributing to continuous improvement efforts Required Skills & Qualifications Associate’s or Bachelor’s degree preferred 1–3 years of experience in administrative, operations, or project coordination roles Strong attention to detail with the ability to identify errors and ensure accuracy Highly organized with the ability to manage multiple priorities and follow through consistently Clear and professional communication skills and ability to work across teams Adaptable, flexible and comfortable working in a fast-paced, evolving environment Perks & Benefits Fully paid medical, dental, and vision benefits. Flexible PTO 401k company contribution Tuition reimbursement Professional development allowance Transportation allowance and daily parking reimbursement Engaging hybrid work environment We are guided by our values Fire in the belly The drive to learn, to improve, and to deliver outstanding value everyday. See the field The ability to see the big picture and prepare to meet tomorrow’s needs. Get it done right The passion to produce at higher rates and to the highest standards. For the greater good A united community creating better health benefit solutions for all. Equal Opportunity Statement ParetoHealth is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients. California Applicants See Pareto’s CCPA Notice of Collection for California Employees and Applicants for information about how Pareto Captive Services, LLC, Pareto Health, LLC, and Pareto Underwriting Partners, LLC, together with their respective subsidiaries (collectively, “Pareto”) collects and uses personal information submitted by employment applicants. #J-18808-Ljbffr Dormont Manufacturing Co