Training Manager

Training ManagerOn the Go (OTG) has elevated the dining and retail experience for travelers by bringing together world-class hospitality, award-winning dining concepts, and forward-thinking technology. With more than three hundred unique dining and retail locations across North America's busiest airports, we are fueled by a passion for creating exceptional guest experiences—made possible every day by our incredible Crewmembers. At OTG, people truly come first. We invest in our teams and foster growth in an exciting, challenging environment where everyone can shine.How we work is just as meaningful as what we accomplish. Our values—Care, Continuous Improvement, Quality, and Teamwork—guide the way we show up for our guests and for each other. We are committed to fostering an inclusive, safe, and dynamic workplace where individuals feel empowered to contribute and grow.The Training (Learning & Organizational Development) Manager partners with airport leadership and the Organizational Development team to foster a positive culture and continuously enhance the crewmember and guest experience. By leading the airport's learning and development strategy, this role ensures training is delivered consistently and effectively to support crewmember growth and overall terminal performance.In This Role, You Will Be Responsible For:New Hire Orientation & OnboardingTraining & DevelopmentFacilitation & DeliveryCollaboration & PartnershipEducation:Associate degree (required)Bachelor's Degree (preferred)Qualifications:3 - 4 Years' Experience in Hospitality Operations, Training or HRDemonstrated results creating a high-performance workplace through cultural leadership that Sustains ResultsExcellent verbal and written communication skillsCommitment to service of guests and all crewmembersHigh integrity, work ethic, passion, and commitment to OTG valuesAbility to train, delegate, coach and develop peers, leaders, and crewmembersAbility to clear OTG background checks as well as any requirements to obtain Airport badges.Equal Opportunity EmployerWe are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.