Program Support Assistant

Summary The Long Beach VA Medical Center is searching for a Program Support Assistant to serve within the Nursing, Spinal Cord Injury and Rehabilitation service. Welcome to VA Long Beach Tibor Rubin - History Responsibilities Duties include, but are not limited to: Carrying out a full range of duties in the Spinal Cord Injury Healthcare Group with specific responsibility for providing clerical, administrative, and clinical support to facilitate efficient and effective function of the Therapy Services Division of the SCI/D Healthcare Group at the VA Long Beach Medical Center. Utilizing methods of automating administrative reports and multiple uses of the data and creates detailed charts and graphs. Managing action item procedures that include the timely and appropriate delegation, dissemination, due date assignment, tracking, collection, routing, and final transmission of actions. Conducting special audits, studies, or surveys to be utilized in the development of procedures, and assisting therapists in collecting complete and appropriate data for reporting processes. Maintaining time and attendance records and reports by accurately recording tour of duty from bi-weekly time schedule into employee timecards for the therapy services section of the SCI HCG. Purchasing and maintaining adequate inventory of therapy supplies on hand to minimize delays and/or disruption to the flow of care for patients served by the section. Work Schedule: Monday-Friday, 8:00-4:30pm Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD02213A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/27/2026. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Working with a variety of different activities to support patients who have spinal cord injury, associated neurological disorders, and/or disabling conditions as a result of the effects of catastrophic disability; Knowledge of an extensive body of rules, procedures, or operations applied to specific assignments and knowledge of the organization and functions of the office in order to perform all the procedural work of the office; Knowledge of the duties, priorities, and commitments of the staff sufficient to independently set up conferences, arrange travel and accommodations, and preparing reports from information gathered regarding the essential work of the Spinal Cord Injury (SCI) Therapy Program; Ability to effectively and professional communicate information to others, both orally and in writing; Knowledge of the substantial program of the Medical Center as related to the Spinal Cord Injury Health Care Group clerical and administrative support functions. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education There is no educational substitution at this grade level. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at