Operations Supervisor

Iron Mountain is seeking a motivated and experienced Operations Supervisor to join our Records Center team. In this role, you will be responsible for overseeing the daily operational processes of the record center, including logistics, data entry, and specialized projects, to drive productivity and quality. You will lead a dedicated team of professionals focused on delivering excellence in information management and logistical precision. What You’ll Do Lead and Develop Talent: Manage the full employee lifecycle by recruiting, training, and coaching team members, while overseeing administrative essentials such as payroll processing and performance reviews to ensure a high-performing workforce. Optimize Operational Performance: Monitor workflows and analyze Key Performance Indicators to identify areas for improvement, implementing strategic corrective actions that enhance overall department efficiency. Maintain Operational Excellence: Ensure all daily activities strictly comply with organizational standards, safety regulations, and internal policies to provide a secure and reliable service environment. What You’ll Bring 3 to 5 years of experience in a supervisory role, specifically within records management or logistics environments. Strong technical expertise in operational forecasting and data analysis to drive informed decision-making. Proven leadership abilities with a focus on task management, time management, and collaborative problem-solving. Local Residency: Ability to work on-site daily at our facility, as this role is not eligible for remote work. Benefits Salary: Starting 85k depending on experience. 10% annual bonus. Full Health and Dental Benefits starting on the first day of employment. Unlimited Paid Time Off (PTO). We believe in supporting work-life balance and offer unlimited PTO for you to rest and recharge. Financial Wellness: 401(k) with Company Match and an Employee Stock Purchase Program. Professional Growth: Opportunities for continuous learning and professional growth, including Tuition Reimbursement. Category: Operations Group If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to View email address on click.appcast.io. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE. Requisition: J0103206 #J-18808-Ljbffr