Director of Restaurant Operations
Buddy's Pizza
Director of Operations Buddy's Pizza
Buddy's Pizza invented Detroit-style pizza in 1946. Our 14 full-service restaurants are where the brand lives and we are a legacy brand in an operating turnaround, with a mandate to restore four-wall profitability and guest experience before we grow.
The Director of Operations owns the performance of those 14 restaurants and roughly 892 team members. You lead the two Area Coaches who run the east and west territories and the Operations & Loss Prevention Manager who protects the business.
The job has three parts, and all three are real:
- Run the business. Sales, four-wall profit, guest experience, and standards across 14 full-service restaurants dining room, bar, kitchen, and catering.
- Rebuild how we deploy labor. Our labor model exists, and it is not yet right. Making it right is a named deliverable of this role, not a background hope.
- Install the operating discipline underneath both and hold it there after the enthusiasm wears off.
This is a full-service job, and we mean it. Dining rooms, bars, servers, and table turns are the work, not a side note!
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