Product Lead
Echo IT Solutions
Senior Product Manager
We're hiring a seasoned Product Manager to drive strategy and execution for our software platform products. You'll own the vision, roadmap, and delivery of capabilities that enable customers and internal teams to leverage the platform with ease—infusing AI-powered experiences that unlock efficiency, insights, and scale. A key focus will be on building self-service features such as customer support portals, knowledge bases, and intelligent assistance, empowering users to resolve issues and gain value independently. You'll lead complex cross-functional initiatives across engineering, design, data science, GTM, and operations to deliver products that are robust, intuitive, and impactful.
Key Responsibilities:
- Define and drive the product vision, strategy, and roadmap for our software platform.
- Lead discovery, prioritization, and execution of self-service features, including support portals, onboarding flows, and knowledge tools.
- Embed AI-driven capabilities (recommendations, automation, conversational support) into the platform experience.
- Translate business objectives and customer needs into clear product requirements and success metrics.
- Partner with engineering, data science, and design teams to deliver high-quality solutions on time.
- Manage complex cross-functional projects, ensuring alignment across stakeholders and functions.
- Champion a data-centric approach to decision-making: monitor product performance, analyze usage data, and apply insights to roadmap priorities.
- Evangelize the platform internally and externally, serving as the voice of the customer.
Required Skills and Experience:
- 8–10+ years of product management experience, with a track record delivering software platform products.
- Strong background in AI/ML technologies—ability to shape product direction with AI capabilities in mind.
- Proven success leading large, complex cross-functional initiatives from concept to launch.
- Experience building self-service customer-facing products (e.g., portals, support automation, knowledge management).
- Demonstrated ability to apply data analysis and metrics to prioritize, validate, and measure impact.
- Strong analytical and strategic thinking, with ability to use data to drive decisions.
- Excellent communication, storytelling, and stakeholder management skills.
- Bachelor's degree in Computer Science, Engineering, or equivalent degree.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Product Lead in Santa Clara, CA vacancy
$240k - $333k
...overall GDC goals, market trends, and customer needs, and GTM strategy.Collaborate closely with engineering, and sales teams to define product requirements, prioritize features, and oversee the product development lifecycle from concept to landing.Provide leadership,...Suggested$196k - $310.5k
...has been redefining accelerated computing, computer graphics and leading the Artificial Intelligence revolution. NVIDIA's innovation is... ...and amazing people. We are seeking a Senior Silicon and System Product Lead to influence, innovate and take our next generation...SuggestedFull time- ...Senior Product Designer, Webex Calling Experiences & AI Contract Role What You'll Do Design end-to-end calling experiences across Webex desktop, web, mobile, and device surfaces. Partner with product managers, engineers, architects, researchers, and other designers to...SuggestedContract work
Black Rock Groups
San Jose, CA2 days ago - ...ChipAgents is seeking a Product Line Director for Frontend RCA & Coverage to lead the digital front-end verification vertical from problem discovery through R&D, demos, evaluation, and sale. You will own RCA and Coverage product lines with adjacent capabilities and drive...Suggested
- ...Oracle Cloud Infrastructure is seeking a Senior Director of Product Management to lead the strategy for Robotics, Perception, and Embodied AI. You will shape the portfolio, guide product teams, and partner with executives across multiple functions to deliver differentiated...Suggested
$236k - $329k
Lead the architecture, design, manufacturing, and validation of head-worn devices, including waveguide, display engines, and Rx lenses... ...drive DFM and DFA efforts from early NTI to prototype to mass production, working closely with internal and external partners and...Contract workFlexible hours$190.9k - $334.1k
...and expand ServiceNow's AI capabilities through a new AI-Native Product-Led Motion. We're looking for a Sr Staff Product Manager to define... ..., and feature adoption. Develop and scale Product Qualified Lead (PQL) models and product-to-sales engagement motions that connect...Work at officeImmediate startRemote workFlexible hours$168k - $270.25k
NVIDIA Networking Product Engineering (NPE) is seeking a highly experienced technical leader to serve as the primary US-based interface... ...silicon development through volume manufacturingExperience leading complex technical issues and driving multi-functional resolutionStrong...Full time- ...200621487-3956 Summary Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger...
Apple
Sunnyvale, CA3 days ago $230k - $400k
...optimizing realtime inference, and creating best-in-class APIs and products that allow developers to engage their users.We’ve raised more... ...one of LinkedIn’s Top 10 Startups in the USA.Your ImpactYou will lead the development of Inworld’s realtime models and products to...Full timeWork at officeRelocation$100k - $120k
...About the job Product Lead Product Lead Location: Palo Alto, CA (In-office) About Bizly We're quietly building something massive in the events industry. After 8 years of deep market knowledge and recent breakthrough partnerships, we're positioned...Work at officeBizly
Palo Alto, CA4 days ago- ...you the pictures that your friends take of you, powered by facial recognition. Responsibilities: Work closely with our talented product and engineering teams (ex-Google/Apple/Microsoft/FB) to create engaging and intuitive user interfaces for our mobile app Develop...Full time
Cheez
San Jose, CA22 hours ago $192k - $278k
Define and drive the comprehensive product outlook and multi-year strategy for ad experiences across major digital channels (Search, App... ...-term user satisfaction, and sustained business growth across leading digital properties.Google Ads is helping power the open...$176k - $242k
...boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At... ...Materials is seeking a highly experienced Senior Product Owner to lead the strategy, roadmap, development and adoption of...Full time$163k - $237k
...track record of driving cross-functional projects from NPI to pre-production.Develop and deploy System Level Test (SLT) solutions for NPI... ...bring-up, debugging, or functional verification.Experience leading development projects.Preferred qualifications:Master's degree...Worldwide- We are seeking an AI Product Owner Leader to own the strategy, development, and lifecycle of AI-driven products within global operations... ...technologies that solve the world’s most complex challenges and leads the way in creating a safer, cleaner, and smarter world.More details...Local area
$113.1k - $228.58k
Program Ownership & LeadershipIndependently lead complex compliance and assurance programs from initiation through completion.Drive planning... ...partnerships across Security, Engineering, Legal, Privacy, Product, HR, and external auditors.Domain ExpertiseDevelop deep...Full timeTemporary workLocal areaWorldwide$150k - $217k
...insights for the Chrome leadership team.Structure business and product issues, framing problems, identifying constraints, and mapping solution... ...products into their hands.As a Product Strategy and Operations Lead, you will act as a critical multiplier and trusted thought...$171k - $247k
...articulate the unique value of paid, premium features and unbeatable bundle value to our target audiences.Act as connective tissue between Product and Marketing teams. Manage communications, coordinate locally, and control budget allocation, purchase orders, and total spend....$160k - $260k
...for financial services: sub-second settlement at sub-cent cost, production reliability institutions build on, and native stablecoins... ...are hire number one of the engineering team, and the build you lead defines the business.What you'll ownThe Aptos Payment API. Spec...Full timeContract workWork experience placementLocal area$153.4k - $255.7k
...HybridIt's Time to Join Stryker!Stryker is seeking a Senior Staff Product Owner, Voice Intelligence to help shape the next generation of... ...aptitude, customer empathy, analytical thinking, and the ability to lead through influence. You will be expected to think beyond backlog...Full timeFor contractors- ...We are seeking a dynamic and detail-oriented Product Owner to lead the development and validation of smart device technologies in collaboration with a global Tier 1 customer. This role requires extensive expertise in IoT, consumer electronics, wearables, and embedded...
Damco Solutions
Sunnyvale, CA22 hours ago $82.4k - $163.9k
...The Product Owner manages the full lifecycle of personalized digital experiences across Adobe surfaces. This includes requirement gathering... ...and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe...Temporary workLocal areaWorldwideAdobe
San Jose, CA22 hours ago- ...Product Owner San Jose, CA (Remote until Covid) Job Responsibilities: Proactive partnership across product, payments, treasury, engineering, and operations teams to define treasury business requirements in different pillars that enable key operational capabilities...Remote work
My3Tech Inc
San Jose, CA2 days ago - ...A leading technology firm in Sunnyvale is looking for a dynamic Product Owner to spearhead the development of smart device technologies. This role, requiring over 20 years of experience in IoT and consumer electronics, involves managing product lifecycles and collaboration...Contract work
Apexon
Sunnyvale, CA3 days ago $208.1k - $323.95k
...world where you can be anything, Be Infoblox.Senior Director IT Product Owner - Sales We have an opportunity for a Senior Director, IT... ...makingPossesses strong business partnership skills with a track record of leading successful cross-functional initiativesBrings hands-on...Temporary workFlexible hoursNight shift- ...our CEO, and co-founder Jeremy O'Brien, now Executive Chairman, lead a team and board that reflects how seriously the world is taking... ...sites under construction to make it real. Job Summary:The Technical Product Management Lead will serve as the technical face of the product...Full timeRemote workShift work
- ...Product Owner /Technical Project ManagerLooking for a product owner and designer specializing in describing software-based solutions within a product-driven organization. Perform requirements gathering, business analysis, fit gap analysis, system testing, documentation...
Omega Solutions Inc
San Jose, CA4 days ago - onsemi is seeking a dynamic and experienced Product Line Manager to lead and drive the execution of a SiC Power Products Line within a SiC Power Division. This pivotal role will involve leading cross-functional teams, managing key customer relationships with key Automotive...Local area
$130k - $150k
...passionate, and committed engineers, technologists, and business leaders to join us.Job Summary:Supermicro is seeking a Product Manager who can lead the development and integration of server/workstation system products for cloud and data center infrastructure. This is...Remote workWorldwide
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Product Lead. Be the first to apply!
Related searches