Operations Supervisor

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. Operations Supervisor - Day Shift Seattle Pharma Distribution Center 8112 | Puyallup, Washington Schedule: Monday-Friday Shift Assignment: Opener 6:00 a.m.-3:00 p.m. | Closer 9:00 a.m.-6:00 p.m. Schedule Expectations: Mandatory overtime and flexibility to work adjusted or extended hours based on volume, staffing, coverage, and business needs are required. The Operations Supervisor leads daily warehouse operations at Seattle Pharma Distribution Center 8112 and directly supervises 20+ dayshift employees. This leader ensures efficient, accurate order processing, inventory control, and workflow execution while building a positive, productive work environment. Through visible floor leadership, coaching, collaboration, and continuous improvement, the supervisor develops employees, upholds safety and quality standards, and delivers reliable service to customers and patients. Essential Roles And Responsibilities Direct daily warehouse operations across receiving, putaway, replenishment, picking, packing, and shipping to meet safety, quality, service, and shipment targets. Translate volume and service needs into daily labor plans, assign work, and adjust resources as priorities change. Build an engaged, inclusive, and accountable culture by setting clear expectations, recognizing contributions, and connecting the team's work to customers and patients. Coach, mentor, and develop employees through regular feedback, training, recognition, and meaningful growth opportunities; lead team meetings that reinforce company updates, performance goals, and safety priorities. Support employee success while managing schedules, attendance, timekeeping, PTO, performance documentation, and, when needed, corrective action in partnership with Human Resources and management. Champion company SOPs and applicable DEA, FDA, OSHA, DSCSA, state pharmacy, and other regulatory requirements while maintaining audit readiness. Promote a safe and secure workplace through active floor observations, access controls, and proper handling of controlled substances, cold-chain product, hazardous materials, and other sensitive inventory. Respond to injuries, safety hazards, security concerns, inventory discrepancies, product issues, and process deviations with timely investigation, documentation, escalation, and follow-up. Review safety, attendance, productivity/LPH, quality/DPMO, service-level, labor utilization, training, and engagement results; celebrate wins and implement strategies to achieve operational goals. Use warehouse systems and operational data to track inventory, manage orders, monitor automation and equipment, and prepare performance reports; troubleshoot or escalate issues as needed. Partner with other shifts and departments, including Inventory, Customer Service, and Transportation, to resolve bottlenecks and discrepancies, align priorities, and maintain clear handoffs. Lead continuous improvement through root-cause analysis, standard work, and process changes that improve service and efficiency while reducing errors, rework, and costs. Maintain a visible floor presence, remove barriers, and provide hands-on support to help the team meet business and customer commitments. Minimum Qualifications Typically requires 3+ years of subject matter experience including exhibiting leadership capabilities. High school diploma or equivalent required. Five or more years of warehouse or distribution experience, including pharmaceutical or regulated distribution. Two or more years in a supervisor or team lead role with responsibility for employees or daily workflow. Demonstrated ability to inspire, organize, and develop a large team while delivering measurable results. Knowledge of warehouse operations, logistics processes, SOPs, inventory controls, safety, security, and regulatory requirements. Strong verbal and written communication, interpersonal skills, judgment, and problem-solving, with the ability to adapt in a fast-paced operation. Proficiency with Microsoft Office and the ability to learn warehouse, inventory, automation, labor-management, and reporting systems. Preferred Qualifications Degree in operations, supply chain, logistics, business, or a related field, or equivalent practical experience. Background leading a high-volume, automated pharmaceutical distribution operation. Knowledge of controlled substances, cold-chain product, hazardous materials, security controls, and regulatory audits. Track record of leading continuous-improvement projects and using data to implement sustainable changes. Familiarity with Acumax/AS400, WCS, SAP, KNAPP, Labor Management (LM), Inventory365, RU Tool, Salesforce, and Microsoft Office applications. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. Our Base Pay Range for this position $66,000 - $110,000 McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) View email address on click.appcast.io or (Canada) View email address on click.appcast.io. Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson! #J-18808-Ljbffr