Client Partner

Job Description

IRIS Software Inc. is seeking a talented Client Partner – Manufacturing Domain to lead and strengthen client relationships in Raleigh, North Carolina.

The Client Partner will be responsible for driving rapid business growth within assigned accounts, with a strong focus on expanding revenue and profitability. This role will own the overall account P&L, including both top-line growth and bottom-line performance, while developing and executing strategies to achieve targeted business outcomes.

Key Responsibilities

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• Manage client relationships at one or more accounts with a clear focus on creating a top-notch client experience
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• Customize industry prevalent engagement models to suit client requirements and delivers engagements on a multi-year roadmap. These include staff augmentation, managed capacity, managed services and business/ IT outcome-based models
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• Creates opportunities to engage with client stakeholders in domain and technology specific dialogue to promote IRIS’ business interests and image as a thought leader
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• Develop and execute an account plan to grow the relationship footprint and create new opportunities to best position IRIS in a competitive landscape
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• Engineer deals and run the sales cycle by guiding the presales/ delivery teams
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• Manage and lead the IRIS team at the customer location
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• Update the management on a frequent basis on the potential risks/ issues and opportunities in an account
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• Handle escalations and negotiate with the customers, as required
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• Practices a disciplined approach to forecast revenue every month and manage profitability of the account(s)
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• Leads the consulting and delivery teams through client environments and aligns their conduct and activities to promote IRIS’ business interests
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Required Skills and Experience

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• Must have experience in managing IT engagements with clients in the industry for at least five years
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• Background and acumen to understand client’s business, strategy and to keep up with industry trends such as regulatory imperatives
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• Track record of managing and growing accounts
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• Excellent written and oral communication skills with an ability to make effective presentations
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• People-person with an innate ability to develop relationships at all levels of the client organization and maintain them on a longer term
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• Ability to perform the role of a “trusted” advisor
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• Understands nuances of the onsite-offshore delivery models and effectively partners with offshore counterparts.
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If you’re interested in this opportunity, you can apply directly for the position or send your updated resume to View email address on ziprecruiter.com

Regards

Rashi

View email address on ziprecruiter.com