Care Manager, Bronx (Bilingual Spanish/English)

What You’ll Do Manage a caseload of Medicaid members requiring intensive care coordination Develop and maintain person-centered care and crisis plans Coordinate services including primary care, mental health, substance use, housing, and benefits Conduct regular field visits in homes, hospitals, shelters, and community settings Respond to real-time alerts (hospitalizations, ED visits, incarcerations) and manage care transitions Collaborate with interdisciplinary teams and external providers Document all member interactions accurately and timely in the EHR Support chronic disease management, wellness education, and self-advocacy Participate in team huddles, case conferences, and quality improvement efforts What You Bring Education Associate’s degree with 3+ years of relevant experience Bachelor’s degree in a human services field (social work, public health, psychology, etc.) with at least 1 year of relevant experience Experience & Skills Case management or care coordination experience strongly preferred Field-based or community work experience a plus Comfort working with high-acuity, complex populations Strong documentation, time management, and organizational skills Ability to work independently and manage competing priorities Proficiency with EHRs and basic Microsoft Office tools Willingness to travel throughout the community Bilingual Spanish/English is required for this role This Role is a Good Fit If You Are comfortable spending a significant portion of your time in the field Can stay organized in fast-paced, sometimes unpredictable situations Communicate clearly with members, providers, and teammates Believe systems navigation is a core part of healthcare Want mission-driven work with real responsibility and accountability Compensation Compensation range is $23-27/hour #J-18808-Ljbffr CareCollab