APAC Privacy Program Manager

Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.

The Privacy Operations Manager will support the Global Chief Compliance Officer in enhancing and localizing the ETS Global Privacy Program for China and the Asia-Pacific region. This role is responsible for operationalizing the requirements of ETS's Privacy Policy and Privacy Statement while ensuring alignment with Chinese privacy laws such as the Personal Information Protection Law (PIPL), Cybersecurity Law, and Data Security Law, along with applicable global standards (e.g., GDPR, ISO 27701). This role's annual package ranges from CNY390,000 to CNY520,000.

The ideal candidate will lead cross-functional collaboration to embed privacy practices into ETS's daily operations across business units, with a particular focus on compliance within the China market.

• Review, adapt, and maintain internal standards, procedures, and business rules to operationalize ETS's Privacy Policy and Privacy Notice in compliance with Chinese laws and global best practices.
• Manage the Personal Information Rights Request (Data Subject Request) process and support internal escalations, ensuring timely and compliant resolution.
• Conduct Privacy Impact Assessments and conduct or direct similar privacy and security assessments
• Maintain and regularly update records of processing activities, especially in relation to cross-border data transfers.
• Support the creation and upkeep of data flow diagrams and technology/data processing maps.
• Deliver privacy training and awareness initiatives to teams and stakeholders across the region.
• Participate in or lead internal privacy audits, monitoring, and control testing initiatives.
• Support response efforts to Chinese regulatory authorities and consumer complaints, in coordination with Legal and local management.
• Maintain strong working knowledge of applicable Chinese privacy regulations, significant regional (Korea and India) and global privacy standards, advising the business on local implementation.
• Provide legal support in reviewing, drafting, and negotiating commercial agreements (e.g., data processing agreements, vendor contracts, service agreements), ensuring alignment with data privacy and compliance requirements.

• Strong interpersonal and communication skills to advise and influence across business levels, including senior management in a multicultural setting.
• In-depth understanding of China's data protection laws (PIPL, DSL, CSL) and working knowledge of international privacy frameworks (e.g., GDPR). Willingness to gain expertise in regional privacy laws is expected.
• Hands-on knowledge of privacy and data protection operational practices, including technical and procedural safeguards.
• Project management skills with the ability to lead or support multiple initiatives simultaneously.
• High attention to detail and ability to interpret complex regulatory language into business requirements.
• Analytical and data-literate, with proficiency in Microsoft Excel, PowerPoint, SharePoint, and other collaboration tools.
• Ability to work effectively in both English and Mandarin (fluency in both languages required).

Required:

• Bachelor's degree or equivalent (in Law, Information Security, or related field).
• 3-5 years of direct experience in privacy program management, data protection, or technology law in a multinational or Chinese enterprise environment.
• Professional certification in privacy or data protection (e.g., CIPP/A, CIPP/E, CIPM).

Preferred:

• Advanced degree in Law (LLM or JD) or local legal qualifications.
• Prior experience working with Chinese regulators or cross-border data transfer assessments.
• Experience designing and implementing privacy training and awareness campaigns.
• Experience leading cross-functional teams or privacy working groups.

ETS is mission driven and action oriented

• We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
• We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
• As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!
• The base salary range advertised represents the low and high end of the anticipated salary range for this position. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. The base pay is only one aspect of the Total Rewards Package that will be offered to the successful candidate.

ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.