Line Service Supervisor

Job Description

Job Description

Position Summary

The Line Service Supervisor is responsible for overseeing day-to-day line service operations, basic facility upkeep, and fueling support for our helicopter training campus. This role ensures safe, efficient, and well-coordinated operations across the ramp, hangars, and support areas.

You do not need prior aviation fueling experience—training will be provided. We are looking for a hands-on leader with strong work ethics, basic mechanical aptitude, and the ability to manage a small team in a fast-moving environment.

Line Operations & Team Leadership

• Lead and supervise the line service team to ensure safe and efficient daily operations.
• Manage aircraft parking, towing, fueling support, and general ramp activities (training provided).
• Train staff on daily tasks, safety procedures, and customer service expectations.
• Maintain shift schedules and ensure adequate staffing coverage.
• Promote a positive, safety-first culture among the team.

Fuel Systems & Equipment

• Oversee basic maintenance of fueling equipment, hoses, and trucks (training provided).
• Coordinate scheduled service, inspections, and equipment repairs with vendors.
• Monitor and document basic fuel checks and routine filter replacements.
• Ensure safe handling and storage of fuel following company safety standards.

Facilities Support

• Oversee cleanliness and organization of hangars, ramp areas, and office spaces.
• Coordinate general facility repairs including lighting, HVAC, plumbing, and minor building fixes (contractors available as needed).
• Maintain inventory of supplies and equipment.

Administrative & Vendor Coordination

• Support the development of procedures and checklists for line operations.
• Assist with tracking budgets for supplies, fuel equipment, and facility needs (training provided).
• Maintain communication between line service, flight operations, and management.
• Coordinate with outside vendors for repairs, service work, and equipment inspections.

Qualifications

• Leadership or supervisory experience in any industry (preferred).
• Ability to work outdoors around aircraft and equipment.
• Basic mechanical aptitude and willingness to learn new systems.
• Strong communication and organizational skills.
• Valid driver's license.

Preferred but Not Required

• Experience in facilities, automotive, mechanical, warehouse, or operations roles.
• Familiarity with safety processes, equipment maintenance, or hands-on work environments.
• Interest in aviation or learning aviation fueling procedures.

Working Conditions

• Work performed indoors and outdoors with exposure to weather and active aircraft.
• Must be able to lift 50 lbs. and perform physical tasks safely.
• Flexible hours or on-call support may be required based on operational needs.

Benefits Offered:

• Affordable health care benefits
• Company 401(k) with match
• PTO (20 days in first 2 years, 25 days after 2 years, 30 days after 5 years)
• Company-paid life insurance and AD&D
• 2-week Sabbatical after 5 years
• Discounted flight training
• Employee recognition program

Hillsboro Aero Academy is an Equal Opportunity Employer. This position will remain open until filled.