Automotive Service Advisor

Job Description Job Description Automotive Service Advisor Experienced Service Advisors & Customer Service Professionals Welcome Lake Chevrolet & Lake Ford | Milwaukee, Wisconsin Build a Career with One of Wisconsin's Premier Dealerships Experienced Automotive Service Advisors can earn $75,000–$150,000+ per year. No Automotive Experience? No Problem. Paid Training Provided. Whether you're an experienced Automotive Service Advisor looking for a better opportunity or someone with a strong customer service background ready to start a new career, Lake Chevrolet and Lake Ford want to meet you. We've built one of Wisconsin's largest and busiest service operations, and we're looking for motivated professionals who enjoy helping people, solving problems, and delivering an exceptional customer experience. Many of our top-performing Service Advisors began their careers in restaurants, retail, hospitality, banking, healthcare, and other customer-focused industries. If you have great people skills, we'll teach you the automotive business. Why Join Lake Auto Group? Enjoy Your Nights, Weekends & Holidays Closed every Saturday & Sunday Closed on major holidays More time with family and friends Better work-life balance than most dealerships High Customer Traffic = Unlimited Opportunity High-volume service departments...over 6,000 Repair Orders a month! Thousands of loyal customers...over 100 years in business! Busy appointment schedules every day Excellent earning potential Stable, year-round business Work in One of Wisconsin's Largest Service Operations Air-conditioned Service Drives & Repair Shops 41 Service Stalls at Lake Chevrolet & 47 Service Stalls at Lake Ford...88 total service stalls Over 50 factory-trained, certified technicians State-of-the-art diagnostic equipment Clean, modern facilities Efficient workflow designed for success We Invest in Our People Paid in-house training Paid Manufacturer training Ongoing professional development Supportive leadership team Promote-from-within culture Outstanding career advancement opportunities What You'll Do As a Service Advisor, you'll serve as the primary point of contact between our customers and our service department. Responsibilities include: Greet customers professionally and create an outstanding first impression Listen carefully to customer concerns Prepare repair orders and maintenance recommendations Explain repairs and maintenance in an easy-to-understand manner Present estimates and obtain customer authorization Keep customers informed throughout the repair process Coordinate repairs with technicians and parts personnel Ensure repairs are completed efficiently and accurately Build long-term customer relationships based on trust and exceptional service We're Looking For Experienced Automotive Service Advisors AND/OR Individuals with experience in: Customer Service Retail Hospitality Restaurants Banking Healthcare Sales Call Centers Business Development Successful candidates will possess: Outstanding customer service skills Excellent communication abilities Strong organizational skills Positive attitude Professional appearance Ability to multitask in a fast-paced environment Strong work ethic Desire to build a long-term career Valid driver's license Previous automotive experience is helpful but not required. We'll provide the training you need to succeed. Compensation & Benefits Experienced Advisors $75,000–$150,000+ annually Entry-Level Advisors $50,00 #J-18808-Ljbffr 6AM City, LLC