Restaurant Assistant Manager

Restaurant Assistant ManagerA career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning — a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.Role Summary:A Restaurant Assistant Manager is responsible for providing hands-on support and guidance for the restaurant operations. They will manage Team Members and the process for delivering quality service to all Guests within the restaurant. A Restaurant Assistant Manager will adhere to Cinemark's brand standards for timeliness, accuracy, guest service, and experience!Responsibilities:Trains and coaches Team Members to serve food and drinks to guests in a courteous and timely mannerInteracts verbally with Guests creating a friendly and upbeat atmosphereCompletes assigned administrative functionsEnsures cash handling procedures are completed according to company and brand policyManages service of alcohol according to all state and federal laws and regulationsConducts regular inventory and ordering as necessaryAccepts and audits deliveriesAdheres to budgets, increasing profits through cost managements and sales growthHandles complex and challenging customer service scenariosEnsures that Team Members follow the dress codeLearns and follows the policies and procedures as established in Cinemark's Guidelines. Enforces these with all staff fairly and consistentlyReports all Employee relations issues to the General Manager and/ (In the absence of the General Manager, management should report Employee relations issues to management members must follow the Employee Relations Reporting ProtocolAll management members are held at a high work ethic standard and code of conductConsistently identifies and sanitizes Employee and Guest high-contact areasProperly utilizes Personal Protective Equipment while completing position-specific tasksAdapts to the frequency and scope of required cleaning tasksProperly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)Performs other work-related duties as assignedRequirements:Must be at least 18 years of ageHigh School or G.E.D. graduate preferredMinimum of 1-2 years of restaurant supervisory experience preferredCompletion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark's Management Accreditation ProgramCompletes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where requiredManagement members who work with alcohol are required to complete a Safe Alcohol Service training programAvailability to work flexible hours which include evenings, weekends, and holidaysRequires regular and consistent attendanceHas an energetic and friendly attitude during each shiftProvides excellent Guest serviceAccurate cash handling and basic math skillsInterpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend EnglishAbility to work in a team environment and independentlyAbility to take and follow directionResponds with a sense of urgencyExcellent time management, organizational skills, and attention to detailAbility to recruit, train, and lead othersMust be able to resolve conflictBilingual English/Spanish preferredPhysical and Environmental Requirements:Frequent bending, kneeling, and lifting up to 50 lbs.Frequent standing, walking and reaching around the theater.Noise level may be moderate to high at times.Be able to work in a standing position for extended periods of time.Benefits Available:At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.Employee Discount401(k) Matching*Growth OpportunitiesEducation Assistance*Health Benefits*Parental Leave*Paid Time Off*Daily Pay*Free Movies**Benefits may vary by career category, so be sure to check the specific details on our career site.DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc.Cinemark is an Equal Opportunity EmployerPay Range: 17.00 - 17.25