Customer Service Representative
TPI Global Solutions
Job Title: Customer Service Representative (CSR)
Location: Davie, FL
Duration: 12+ Months Contract with possible Extension
Job Summary
Serve as the primary point of contact for customers in the Arbitration Hub, providing timely support, resolving issues, and ensuring a smooth customer experience.
Key Responsibilities
- Handle customer queries via phone, chat, and email
- Manage issues from identification to resolution
- Coordinate with internal teams for escalations
- Maintain accurate documentation and track issue status
- Build customer relationships through problem-solving and guidance
Requirements
- 1–2 years of customer service experience
- Strong communication skills
- Ability to multitask and stay organized
- Calm under pressure
- Spanish proficiency preferred
Vacancy posted 5 hours ago
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