Sales Support Specialist

Position Summary Part of the Inside Sales Team, the Sales Support Specialist assists the Sales Team by providing data entry into the company’s ERP software to support client purchase orders and repairs. Internally, they are the conduit between sales and production. Externally, they primarily interact directly with client procurement. Essential Duties & Responsibilities Data entry into Sage ERP system Client communication via email or phone for purposes of taking or tracking orders / repairs Add & maintain client / program information in HubSpot CRM Coordinate & communicate between Sales & other departments (Production, Quality, Accounting, etc.) within Trenton Systems in support of orders & repairs Attend meetings in support of customer orders & repairs Provide reports in support of customer orders & repairs for Trenton Systems leadership or Account Managers Maintaining digital files for orders & repairs. Reports to Director of Inside Sales PM21 Requirements Required High School Diploma / GED equivalent Previous customer service and / or data entry Excellent communication skills – written & verbal Application experience with Word, Excel, Outlook Proficient typing & transcription Accuracy & attention to detail Multi-tasking Organization & time management Customer Service Ability to work independently Discretion w/ confidential data Desired Bachelor’s Degree 2-3 years Administrative or Data Entry in B2B environment Sage ERP or other ERP software Hubspot or other CRM software #J-18808-Ljbffr Trenton Systems