Escrow Support Specialist - Kickoff

OS National LLC Job Opportunity

OS National LLC is a title and escrow company that focuses on providing boutique service on a national platform. Our delivery solutions include a full complement of origination and default services directed at leading national mortgage originators and servicers. We offer a centralized, single point of contact which creates efficiency throughout our process and reduces operating costs for everyone involved. We are part of the Opendoor family, revolutionizing the home buying experience.

OS National is a place where you can begin your career AND expand your professional development. We appreciate different points of view and understand that appreciation leads to innovation. We want to partner with you to grow your career because we understand that our business benefits when your career expands and blossoms.

WE BELIEVE IN: Kindness. Appreciation. Growth. Respect.

Role and Responsibilities

Responsible for opening new orders in ResWare and/or validating orders received electronically as well as ordering title. Participates in learning and development activities to expand knowledge base.

• Opens orders in ResWare
• Manually creates files for orders that do not come through electronically
• Verifies and corrects (if needed) all order information pushed over on electronic orders
• Retrieves required information/documents from a prior file and drops in new file (as applicable)
• Creates Assignments (as applicable)
• Drops appropriate Lender Cards on the file in ResWare
• Orders title based on client and state
• Supports other SOU teams as applicable
• Other related duties as assigned or requested.

Competencies

• Excellent verbal and written communication skills
• Customer and client focus
• Attention to detail
• Organized and able to multitask
• Good problem-solving skills
• Able to work with numbers

Qualifications

• BA/BS from an accredited institution
• Experience working in a high-touch customer service environment

Pay

• $20.00/hr