Advocacy Community Liaison

Job Title:
Advocacy Community Liaison


Reports to:
Program Coordinator


Job Summary: This position is a full-time position at La Casita Center and is part of the Accompaniment and Advocacy Team. This team works together to carry out the mission by welcoming accompaniments into the La Casita circle, providing an introduction to holistic services, working cohesively with other La Casita teams and community partners to ensure the well being of accompaniments is enhanced.
In addition to direct accompaniment of individuals over the phone and in-person, the Advocacy Community Liaison supports the creation and maintenance of community resource databases and maintain protocols for a smooth flow of daily in-person services at La Casita Center

Supervisory Responsibilities: None.

Duties/Responsibilities:

Accompaniment

• Support accompaniments over the phone or/and walk in through case management.
• Assess and evaluate individuals in crisis when needed, provide verbal de-escalation, and connect them with support
• Provide culturally competent accompaniment and community resources to individuals seeking direct services to include but not limited to: social services, and case management.
• Ensures confidentiality of accompaniments and records of services given at the center.

• Maintains accurate and up-to-date documentation of client service plans and case notes in Client Track.
• Collaborates with Community Liaisons regarding accompaniment to seek support and guidance

Outreach

• Provide support during Encuentros, Consulate, and Fundraising events.
• Participate in tabling and outreach events in the community

Administrative

• Research resources and services that meet the needs of the community we serve.
• Support the creation of protocols for daily accompaniment activities
• Provide support to other areas of need within the organization.
• Maintain confidential information provided verbally or in writing.
• Maintain and complete documentation and services related to accompaniments.

Other Duties

• Perform other job duties as assigned.

Responsibilities include

• Commitment to the Acuerdos of the Latina Women's Movement
• Attendance at weekly staff meetings.
• Respond to communications promptly during regular business hours
• Report to La Casita Team Support during check-ins as scheduled.
• Attend and collaborate during weekly community liaison meetings
• Support in creating an intentional work culture of transparency, radical hospitality, and commitment to dismantling systemic oppression such as, but not limited to white supremacy, patriarchy, and capitalism.
• Be mindful that as a team member of La Casita Center they are seen as representative of the organization at all times, in physical and digital spaces.
• Assistance in maintaining La Casita Center space and regular office hours.
• Work on the weekend as needed
• Maintain confidentiality

Required Skills/Abilities:

Excellent organizational skills

Time management skills

Capacity to multitask and prioritize tasks


Excellent verbal and written communication skills

Ability to maintain confidentiality

Education and Experience:

Bachelor's or Masters Degree in Human Services, Social Work, Psychology, or related field

Knowledge of crisis intervention techniques

Fluency in Spanish and English languages required

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer

Ability to work in a highly stressful environment


Commitment To Inclusivity, Equity, And Representation

La Casita Center is an equal opportunity employer committed to having a diverse staff, board, and volunteer base reflective of the communities we serve and that enhances our ability to create a vibrant environment where all members of the community thrive. We strongly encourage applications from people of color, immigrants (including individuals who were formerly detained, undocumented, or who have navigated the immigration legal system), women, people with disabilities, members of the LGBT community, and other underrepresented and historically marginalized groups.

It is the policy of La Casita Center to comply with all applicable federal, state, and local laws prohibiting employment discrimination. La Casita is committed to providing a work environment free from discrimination and harassment. La Casita does not discriminate on the basis of class, race, color, sex, marital status, sexual orientation, gender identity, veteran status, political ideology, age, creed, religion, ancestry, national origin, or the presence of any sensory, mental, or physical disability. Excepting any undue hardship, La Casita will provide reasonable accommodations upon request for candidates taking part in all aspects of the selection process.