Canada CSM Lead — Scale Customer Success
United States Digital Space LLC
United States Digital Space LLC is seeking a strategic Head of Customer Success for Canada Mid-Market. You will hire, onboard, and develop a high-performing team of CSMs and ICs, drive adoption, and manage performance against defined KPIs. Collaborate with Marketing and CS Ops to run onboarding sequences and renewal campaigns. You will own the Canada Digital Scale journey, define digital plays, and ensure measurable value for Commercial and Mid-Market customers through structured onboarding, #J-18808-Ljbffr United States Digital Space LLC
- ...market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need.... ..., this is the right place. About the Role Customer Success is central to how we build, grow, and deliver value at...SuggestedWork at office
- ...class investor support. We’re scaling fast and defining a new... ...intensity, staying close to our customers, and pushing each other for excellence... ...The Scaled Customer Success Manager joins Harvey's Scaled... ...commercial engagement. Lead scaled customer engagement motions...SuggestedRemote work
$170 per hour
...Scaled Customer Success Manager, K-12 Education Eastridge Workforce Solutions is committed to connecting... ..., learning design, or a related scaled CSM role Strong understanding of the AI... ...Strong executive presence; ability to lead technical conversations with school...SuggestedHourly payTemporary workWork at officeLocal area2 days per week3 days per week- ...Scaled Customer Success Manager K-12 Education & AI Russell Tobin is partnering with a leading AI company to hire a Scaled Customer Success Manager K-12 Education & AI to support the rollout and expansion of a new AI solution for educators and large school districts...SuggestedWork at officeLocal area
- ...Scaled Customer Success Manager, K-12 Education Contract Duration: 6 months (Sep 1, 2026 Feb 28, 2027) Location: Hybrid at NY, NY 10013 OR... ...expand AI across their schools. This is not a traditional 1:1 CSM role; you'll operate in a one-to-many model. Rather than...SuggestedContract workWork at officeImmediate start2 days per week3 days per week
- Newsela is seeking a Director of Scaled Customer Success to lead the strategy and performance of our SMB and Schools segments. You will supervise frontline managers, design a scalable coverage model, and drive adoption, retention, and renewal readiness while building a...Remote job
$144k - $198k
...Amperity—Why This, Why NowMost customer data is a lie by omission.... ...business.We measure our success by one standard: whether... ...with you.The RoleAs a Lead Customer Success Manager (CSM) at Amperity, you will play... ...increase effectiveness and scale, while upholding ethical and...Contract workWork at officeLocal areaRemote work- Conductor, a leading enterprise AEO platform in New York, seeks a Digital Customer Education Manager to own our education strategy from... ..., produce video content, and scale enablement programs using AI as... ...with Product, Customer Success, and Marketing to map education...
$85k - $160k
...including Sequoia, Kleiner Perkins, and Khosla Ventures, we've scaled to thousands of customers and become the infrastructure powering their AI search... ...the AI search program for your customers, ensuring successful implementation, adoption, and ongoing engagement with the...Work at office$182.75k - $215k
...unlock the opportunities of tomorrow. As a Lead Customer Marketing Manager, Companies, you’ll... ...Product, Product Marketing, Customer Success Managers (CSM), Lifecycle, Marketing Ops and other... ...Engineering, and Lifecycle teams to build and scale in-product discovery campaigns that...Full time$10k
...the outcome. The median Ramp customer saves 5% and grows revenue... ...to do it. ABOUT THE ROLE Scaled Customer Success owns the onboarding, activation... ...us maintain an industry leading satisfaction rate with our... ...coverage to NYC or SF (if needed) CANADA Group medical, dental, and...Full timeWork at officeRelocationHome officeFlexible hours$140k - $160k
...matters most. We partner with leading employers, insurers, and... ...meaningful, human-centric support at scale. Today, Empathy supports over... ...million people across the US, Canada, and the UK. Backed by top-... ...role you will Our Client Success team oversees the entire...Work at officeRemote workWorldwideFlexible hours$132k - $165k
...technical backgrounds. We're looking for a Customer Success Manager with a deep understanding of... ...the speed to act and IT the control to scale. Sigma is trusted by more than 2,000... ...provided (including to the USA, the UK, and Canada, Australia). Sigma’s use of AI...Full timeWork at officeFlexible hours- ...Cambio is growing rapidly and looking for a Customer Success Lead to build and head our best-in-class... ...and retention rates. # Lead and scale Cambio’s customer success team to deliver... ...Authorization to work in the United States or Canada is required. Location: This is a...Remote work
- ...a partner company. We are currently looking for a Customer Success Coordinator - REMOTE. In this role, you will play... ...opportunities Leverage digital strategies to deliver value at scale and supplement Customer Success Manager (CSM) engagement Partner with Account Executives to...Remote job
- Trustpilot is seeking a Senior Customer Success Manager in New York to own a portfolio of high-value customers. You will lead strategic onboarding, drive product adoption, and deliver measurable business value for executive sponsors. You will ensure strong customer health...
- ...Client Success Manager We're hiring a Client Success Manager to help Dispatch clients... ...clients representing $23+ million in ARR as we scale. What You'll Own Implementation... ...tier investors. We're laser-focused on customers and believe that a world-class user...Work at officeLocal area
- ...are using AI Agents to transform customer experience for ecommerce brands.... ...for an experienced Customer Success Manager who is excited by the opportunity of scaling an AI startup and is someone who... ...existing clients in the US and Canada. This role is open to candidates...Remote work
$80k - $90k
Customer Success Manager - (Remote - US) Get AI-powered advice on this job and more exclusive features... ..., remotely from the United States or Canada. In this role, you will manage a... ...Identify growth opportunities and help scale success across the customer base Provide...Remote jobFull timeFlexible hours$182.75k - $215k
...unlock the opportunities of tomorrow. As a Lead Customer Marketing Manager, Companies, you’ll... ...Product, Product Marketing, Customer Success Managers (CSM), Lifecycle, Marketing Ops and other... ...Engineering, and Lifecycle teams to build and scale in-product discovery campaigns that...Full timeContract workFor contractorsFor subcontractorWork at office$10k
...the outcome.The median Ramp customer saves 5% and grows revenue 16... ...do it.About the RoleCustomer Success Managers at Ramp drive value... ...closed customers. As a Senior Scaled CSM, you’ll play a critical role... ...efficient, scalable motions.Lead onboarding with strong executive...Full timeWork at officeHome officeFlexible hours$85k - $90k
...Description Job Description About Us: Pacvue is the leading Commerce Media OS, powering over $12B in advertising spend... ...the future of commerce. About the Role: As a Scaled Customer Success Manager focused on Ads, you will build and manage our digital...Remote workWorldwideFlexible hours$100k - $150k
...meaningful partnerships with leading companies and financial institutions... ...for an Enterprise Client Success Manager to nurture and grow... ...excited to help shape how we scale our Enterprise business. We'... ...like account management, customer success, consulting, or business...Remote workWork from homeFlexible hours$80k - $95k
...Customer Success Manager, Financial Services - High Growth... ...Finland, India, Singapore, Canada, and Ireland. Come... ...specifically focuses on scale, strategy, and relentless... ...We are looking for a CSM who thrives in a... ...Curiosity: Comfortable leading technical discussions...Work at officeLocal area- ...drives impact at a global scale. As an award-winning... ...division of TELUS, one of Canada’s largest... ...deliver transformative customer experiences through cutting... ...Opportunity As Client Success Director for our Amazon... ...relevant organizations. Lead executive business reviews...Contract workWork at officeImmediate startRemote work
- ...experiences across the entire customer journey. Since 2009, AB... ...New York, covering the US and Canada markets. Team Composition: You will lead a 5–6 person Customer Success team spanning the US and... ...leadership in high-growth, scaling, or organizational change environments...Permanent employmentFull timeContract workRemote workFlexible hours3 days per week
- Backblaze is seeking a Senior Revenue Analytics Lead to unite product telemetry, customer success signals, and revenue data into a unified analytics layer. You will architect, build, and operationalize systems that impact renewals, expansion, and revenue growth. The role...
- Netflix, Inc. is seeking a Measurement Lead to drive testing, launch and scaling of audience and campaign measurement products. You will own the testing... ...broader Measurement team to meet client needs in the US and Canada. With 8+ years in digital media or ad tech, you will...
- Harvey is seeking a Head of Customer Success, Mid-Market - Americas, to own the strategy... ...-market CS motion across the US, Canada, and LATAM. You will lead a team of Mid-Market CSMs and CS Leaders... ...'s mindset: define playbooks, scale the team, and set the standard for...
$104.33k - $156.49k
...good governance to prevent data misuse at scale. Trusted by thousands of organizations... ...The ChallengeWe are looking for a Senior Customer Success Manager to join our Customer Experience... ...high-to-medium touch role. As a Senior CSM, you will be assigned to a portfolio of...Work experience placementWork at officeLocal areaWorldwideFlexible hours3 days per week1 day per week
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