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Canada CSM Lead — Scale Customer Success

United States Digital Space LLC

United States Digital Space LLC is seeking a strategic Head of Customer Success for Canada Mid-Market. You will hire, onboard, and develop a high-performing team of CSMs and ICs, drive adoption, and manage performance against defined KPIs. Collaborate with Marketing and CS Ops to run onboarding sequences and renewal campaigns. You will own the Canada Digital Scale journey, define digital plays, and ensure measurable value for Commercial and Mid-Market customers through structured onboarding, #J-18808-Ljbffr United States Digital Space LLC

Vacancy posted 4 days ago
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