Head of Scaled Customer Success - Remote
Remote Jobs
New York, NY
- Remote job
Newsela is seeking a Director of Scaled Customer Success to lead the strategy and performance of our SMB and Schools segments. You will supervise frontline managers, design a scalable coverage model, and drive adoption, retention, and renewal readiness while building a proactive whitespace-driven growth approach. This exempt salaried role emphasizes data-driven decision making, cross-functional collaboration, and the development of scalable customer journeys with a strong focus on customer #J-18808-Ljbffr Remote Jobs
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Head of Scaled Customer Success - Remote in New York, NY vacancy
$223.2k - $262.4k
...together and realizing their goals. Our Customer Experience team is committed to... ...for a senior leader for the Head of Digital & Scaled Customer Success. In this role you will lead a team... ...value. This role can either be fully remote depending on which US state you live...Remote workLive inWork at officeLocal areaWork from homeWorldwideShift work- Asana is seeking a senior leader for Head of Digital & Scaled Customer Success to design and lead automated, data-driven programs that retain, engage, and... ...operations to drive low-cost customer lifetime value. Remote or hybrid options are available based on location. #J-...Remote job
- ...Kong is looking for a visionary Director of Scaled Customer Success to redefine how we support, retain, and grow our expanding global commercial... ...and scaling high-performing teams, ideally in a global or remote environment. Technical Pedigree: Experience leading a...Remote workFull timeShift work
Kong
Remote22 days ago - CivilGrid is seeking a Head of Customer Success in San Francisco to lead and mentor the Customer Success team. The role involves building retention strategies and aligning product values with revenue growth. Candidates should have over 8 years of experience in Customer...Remote jobFlexible hours
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...of over 28 million users—from scaling startups to Fortune 500 companies. Some highlights of our success:$470M+ Annual Recurring... ...delivering meaningful results for our customers. Joining the Sales team also... ...United States (including US Remote)The annual Total Cash...Remote workFull timeTemporary workLocal areaFlexible hours$200k
El Segundo, CA / Seattle / Portland / Remote California / Washington / OregonCustomer Office - Customer Success /Full-Time /RemoteSaviynt's AI-powered identity platform... ...please visit .The Senior Customer Success Manager (Scale) will manage customer loyalty and adoption of...Remote workFull timeWork at office- ...other reach our maximum potential. As Head of Sales & Customer Success US West, you will lead our Sales and... ...expand the team. The position is fully remote and can be based anywhere on the West... ...Experience building and scaling commercial teams from the ground up —...Remote work
GrabJobs
Lubbock, TX4 days ago $99k - $109.5k
...we help shape a brighter way forward. About the RoleOur Customer Success Manager, Scaled & Digital plays a unique and high-impact role within the... ...market conditions, and internal considerations.Location:Remote -Boston, MA, Chicago, IL, Dallas, TXIf this job description...Remote workFull timeLocal area$2,000 per month
...headaches of building and scaling in‑app subscriptions.... ...revenue. We’re a remote‑first crew of 150+, spread... ...we actually practice: Customer Obsession, Always Be Shipping... ...do not need Customer Success in the traditional... ...reusable systems. As Head of Customer Success, you...Remote workFull timeWork at officeImmediate startFlexible hoursRevenueCat
Remote13 days ago- Haut.AI is seeking a Head of Customer Success to design, lead, and scale a CS function. You will own relationships with our most strategic enterprise clients... ...processes, and drive renewals and expansions. Remote work is available, with a focus on global coverage....Remote job
- ...candidate engagements for over 1200 pioneering customers around the globe. Job Description As a Scaled Customer Success Manager (CSM) you will be responsible for... ...in place to protect work-related data in a remote setting. Our organization has implemented a...Remote workFull timeCurrently hiringWork at officeWork from homeFlexible hoursNight shift
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Sandy, UT10 days ago - ...opportunity has tremendous upside as it scales. CivilGrid aggregates public and... ...time. Role Summary We're looking for a Head of Customer Success who will be a player‑coach focused on... ...no cost to the employee. Flexible and remote‑friendly work environment. FSA (health...Remote workFlexible hours
- ...all applications and next steps. Our partner is looking for a Scale Customer Success Manager based in United States. This role is focused on... ...customer champions to become product experts and facilitate remote train-the-trainer sessions, with occasional on-site training...Remote workFull timeHome officeFlexible hours
jobgether
United States4 days ago - Parafin is seeking a Head of Customer Experience to own and scale the entire CX function. This full-time exempt leadership role is based onsite in San Francisco and reports to the executive team. You will define the vision for supporting millions of small businesses across...Remote jobFull time
- A leading technology company is seeking a Customer Success Manager to lead the Scale CSM team in Atlanta, Georgia. In this role, you will ensure enterprise customers derive ongoing value from our solutions. Responsibilities include developing strategies, achieving KPI...Remote job
- ...in the United States is seeking a strategic leader to head a high-impact Strategic Customer Success Managers team, guiding enterprise accounts toward adoption... ...drive OKRs while shaping transformation programs that scale with Atlassian’s growth. #J-18808-Ljbffr AtlassianRemote job
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Location: Remote (U.S. hours, 9 AM - 5 PM EST) Type: Full-Time, 1099 Contractor Head of Customer Success Operations Reports to: Founder & CEO Location: Remote (U.S. hours, 9 AM -... ...Senior CSM to shape how we track performance, scale sustainably, and deliver exceptional...Remote workFull timeContract workFor contractorsRelocation- GotPhoto.com | fotograf.de is seeking a Head of Customer Success to lead the retention and growth strategy for our Enterprise and Scale-Up segments. You will manage a high-performing... ...scalable processes for growth. The remote-first environment empowers flexibility while...Remote job
$50k - $55k
...technical troubleshooting and customer support are your bread and butter... ...are helping customers find success using technology. You see customers... ...Customer Success Manager, Scale) owns the full relationship... ...office—3 days on-site, 2 days remote. Position Responsibilities...Remote workFull timeWork at officeFlexible hoursShift work3 days per weekKaleidoscope Group PBC
Minneapolis, MNa month ago$201.6k - $263.2k
...effectively, this role is fully remote but requires you to be... ...Your Future Team As part of the Customer Success Management (CSM) organization... ...strategy - you will report to the Head of Strategic Customer Success... ...value and delight at scale by driving adoption, engagement...Remote workWork at officeLocal area$192.5k - $264.7k
...companies—decades-proven, built-for-scale and designed for the... ...the enterprise that impacts the customer. We deliver the only multimodal... ...member of Uniphore’s Customer Success team, the Director of AI Customer... ...:USA - CA - Los Angeles - Remote (inactive)Uniphore is an equal...Remote workFull timeCasual work$73.5k - $106.6k
# Associate Customer Success Manager, ScaleExpelRemote Full Time Remote Posted 7 hours agoShare this job:WhatsApp LinkedIn X Facebook Email#### Job DescriptionHeadquarters... ...care about their security programs, even in a scaled model Offer a clear path, either into named CSM...Remote workFull timeWork at officeVisa sponsorship$174k - $221k
...our products, supporting our customers, growing our community, or shaping... ...Executive on the Commercial Scaled Install Base team, you will... ...account management, customer success, or another customer-facing... ...distance, the role is fully remote. For location-specific details...Remote workWork at officeImmediate startWork from homeWorldwideMonday to FridayFlexible hours- Kong is looking for a visionary Director of Scaled Customer Success to redefine how we support, retain, and grow our expanding global commercial base. This is not a traditional "hands-on" account management role; we are looking for a digital-first architect who can blend...Full time
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Remote16 days ago $135.3k - $161.55k
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the... ...our customers.What's the opportunity? We’re building Fin's Scaled Customer Success team to reach more customers, provide consistent high-...Work at officeLocal areaWork from homeFlexible hours3 days per week- ...do Problem: The founder is managing the Customer Success team today, but needs to free up his time... ...Success Who you are Been VP of CS or Head of CS for other VC-backed B2B startups that... ...globally from the ground up. Flexible, remote, fractional setup with high trust and...Remote workHourly payFlexible hours
GrabJobs
Irving, TX3 days ago - A leading design platform in Austin is seeking a Head of Customer Success for the Americas to lead a team dedicated to enterprise customers. You will define and execute customer success strategies, drive adoption and retention, and develop high-performing teams. The ideal...
- A leading API and AI technology firm seeks a Director of Scaled Customer Success to lead a global team and redefine customer support strategies. The ideal candidate has over 10 years in Customer Success within SaaS, with a proven track record in leadership and automation...
- ...DescriptionInfosys is seeking dynamic a Sales Scaling Client Partner for the Automotive... ...growth in early-stage accounts.Demonstrated success in leveraging partner networks (e.g.... ...unprecedented levels of performance and customer delight. Our always-on learning agenda drives...Full timeTemporary work
- A restaurant technology platform in Miami is seeking a Head of Customer Success & Onboarding to enhance customer journeys and improve team performance. The ideal candidate will have over 3 years of onboarding experience in B2B SaaS and strong leadership skills. You'll...Flexible hours
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