Showroom Manager

Overview Job location: The Vineyards at Porter Ranch - Porter Ranch, CA 91326 Position Type: Full Time Education Level: High School Salary Range: $37.00 - $46.00 Hourly Travel Percentage: Up to 25% Job Shift: Any Job Category: Retail About Lovesac We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort™. We design and innovate furniture solutions that are adaptable, washable, expandable, and delivered-right-to-your-door, allowing our customers to live the life they want to live. Our Designed for Life mission started with Sacs, a seat that is better than the classic beanbag, designed to reduce environmental impact while providing cloud-like comfort. From there, we expanded to Sactionals, a customizable modular sectional. Our product line has grown, but our goal remains to create adaptable, comfortable furniture for life. Role Overview As a Lovesac Store Manager, you will create a welcoming in-store experience and help customers design products to fit their style and space. If you are passionate about sustainability, relationship-building, and leading a team to deliver extraordinary customer experiences, join our Lovesac Retail Team. What You’ll Do Build and develop a high-performing team of Associates within a people-first culture that encourages big thinking. Create and foster an inclusive team environment by welcoming and celebrating differences. Recruit, hire, mentor and develop a team to achieve results. Lead, coach and inspire your team to achieve goals using Lovesac selling processes and methods. Guide customers from first interest through to a completed transaction; manage quotes, close sales, and maintain post-purchase relationships. Ensure in-depth knowledge of Lovesac products, services, design features, and benefits; effectively demo and educate customers. Nurture long-term relationships, build brand loyalty and repeat business. Ensure the store is visually appealing and aligned with brand standards. Manage store operations (opening/closing, scheduling, inventory, POS, marketing and promotions) following company standards. Champion policies and procedures to maintain consistency, safety, customer satisfaction, and risk mitigation. Ensure the team is proficient in company tools and in-store technology. Analyze data to drive team behavior toward goals and KPIs. Drive store P&L with an understanding of business and financial concepts to drive profitability. Build a culture of accountability; ensure personal and team sales goals, KPIs, and customer service standards are met. Anticipate, identify, and solve issues; escalate when needed. Resolve conflicts to maintain a positive work environment. Support additional responsibilities as requested by Management. Our Values & Competencies Core Values: Top Ambition, We All Win Together, Conscious Operations, Do Less and Do Best, Love Matters Table-Stakes Values: Willing to Sweep Floors, Grit, Positive, Self-Aware, Self-Starting, Insatiable Learners, Transparency, Customer-Centric Builds Customer Centricity Drives Remark-able Results Collaborates Effectively Makes Good Decisions Demonstrates Self-Awareness Qualifications 18 years of age or older High-School Diploma or equivalent Minimum of 2 years of management experience in a retail environment Able to work flexible hours including evenings, weekends and holidays Able to use technology for sales and customer support, including product demonstrations and CRM systems Support omni-channel customer experience, able to assist in-store, at other locations, and remote shifts Must be able to travel to local stores, vendors, and occasional meetings, including annual company event Demonstrate sound judgment, integrity, and trustworthiness in handling financial transactions and customer data; effective communication and conflict management Must be able to move objects up to 75 pounds and perform physical actions (bending, twisting, kneeling, reaching, standing, etc.) Benefits Paid Time Off & Holiday Pay Quarterly Sales Bonus Payout Inaugural Grant Equity Award 401K Matching Contribution Paid Parental Leave Medical, Dental, Vision Plans Health Savings and Flexible Spending Accounts Life/AD&D, Short/Long-Term Disability Critical Illness and Accident Insurance Employee Assistance Program Financial Wellness Tools Associate Discounts Pet Insurance Associates will be eligible for up to 125 hours of PTO per fiscal year and paid time for holidays. Details are per Lovesac policy and plan documents. Associate pay will vary based on location, qualifications, experience, and competencies. Legal & Accessibility Lovesac is an Equal Opportunity Employer. If you need an accommodation during the application process, please contact View email address on click.appcast.io. Non-New York CityApplicants Only: Conditional offers may be contingent on background checks and verification processes. All qualified applicants will be considered in accordance with applicable laws. Visit or stop by your local store for more information. #J-18808-Ljbffr