Unemployment Insurance Manager (Compliance)

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39) and as outlined in the posting.

ADA Notice

If you require an accommodation based on a disability for any step of the selection process please contact

Background check information

The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

At the State of Ohio we take care of the team that cares for Ohioans. We provide a variety of quality competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits visit our Total Rewards website ! Our benefits package includes:

• Medical Coverage
• Free Dental Vision and Basic Life Insurance premiums after completion of
• Paid time off including vacation personal sick leave and 11 paid holidays per year
• Childbirth Adoption and Foster Care leave
• Education and Development Opportunities (Employee Development Funds Public Service Loan Forgiveness and more)
• Public Retirement Systems (&Optional Deferred Compensation ( Ohio Deferred Compensation )

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Cash and Food Assistance
• Employment Services and Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support

Guiding Principles

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented diverse and dedicated employees.
• We get better at what we do every day.

The candidate at minimum must have the following:

Option 1:

• 12 months experience as an Unemployment Insurance Supervisor

Option 2:

• 36 months experience or training in government laws rules regulations &/or procedures governing unemployment insurance

• AND 12 months experience in supervisory principles/techniques

Option 3:

• Completion of undergraduate core program in public or business administration

• AND 12 months training or experience in government laws rules regulations &/or procedures governing unemployment insurance

• AND 12 months experience in supervisory principles/techniques

Option 4:

• The equivalent of minimum class qualifications for employment noted above

Tips For Your Application

When completing the different sections of this application be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.

Pay Information

This position is in the State of Ohios E1 Pay Schedule Pay Range 14. Unless required by legislation or union contract starting salary will be the minimum salary of that pay range (step 1 currently $40.40per hour). These ranges provide a standardized pathway for pay increases. With continued employment new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

Office of Unemployment Insurance Operations

The Office of Unemployment Insurance Operations (OUIO) administers Ohios unemployment insurance program which provides short-term income to unemployed workers who lose their jobs through no fault of their own. It reduces the hardship felt by families during periods of temporary unemployment and bolsters the local economies by maintaining the purchasing power of the unemployed worker. Learn more about the office by visiting the ODJFS OUIO webpage at You Will Do

The Compliance Manager oversees the daily operations of the Unemployment Insurance (UI) Program Integrity Compliance team. This role ensures audit work meets performance standards and supports the agencys mission to protect the integrity of Ohios Unemployment Insurance program. The Compliance Manager plays a key role in identifying and preventing Fictitious Employers from entering the UI system by using proactive oversight data monitoring and strong audit and investigative practices.

• Oversee daily compliance audit operations and plan audit activities

• Supervise staff assign work give direction and review performance

• Provide technical guidance on all phases of the compliance unit process

• Recommend develop and interpret internal policies and state/federal laws and regulations

• Evaluate program performance by developing and analyzing performance data

• Advise UI leadership on policy issues and act as a liaison with other sections

• Respond to or oversee responses to sensitive and technical inquiries about unemployment laws and policies

• Prepare administrative reports technical correspondence and written materials for leadership review

• Ensure accurate recordkeeping and monitor reports

• Participate in hiring decisions give feedback set goals and conduct performance evaluations

• Approve or deny leave and recommend disciplinary actions when needed

• Create a team-focused culture that supports professional development and process improvement

• Lead staff trainings on policy updates procedures and program changes

• Facilitate staff meetings and discussions

• Approve or deny travel reimbursement requests

Recommended Skills

• Knowledge of Unemployment Insurance (UI) program

• Knowledge of auditing investigations management supervision and labor laws

• Strong communication analytical supervisory and management skills

• Skills in auditing and investigative work

• Ability to use advanced data analytics

• Intermediate Excel skills

• Strong report-writing abilities

Schedule: Full-time

Hours: Standard workdays are Monday through Friday. Hours are between 8:00 a.m. and 5:00 p.m.

Location: This position will be headquartered in an ODJFS Facility in one of the following cities - Columbus Akron or Dayton. This determination will take into account the proximity to the applicants home address.

Rhodes State Officer Tower - 30 E. Broad Street Columbus OH 43215
Akron - 172 S. Broadway Street Akron OH 44308
Dayton - 6680 Poe Avenue Dayton OH 45414

Travel: Travel required as needed. Must provide own transportation or in order to operate a state vehicle you must have a valid drivers license

PN(s):

Required Experience:

Manager