Inside Sales Representative

Inside Sales Engineer Institutional - HVAC Products | Carrier Enterprise

Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Warehouse Associate. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.

Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers' HVAC/R needs.

The Institutional Inside Sales position will focus on sales growth within an assigned book of business. Providing exceptional customer service levels and showcasing elite value will drive incremental sales and solutions to existing customers in a B2B environment. This position works in collaboration with assigned outside sales representatives with all HVAC/R products and solutions offered, and provides additional support as needed. The position also collaborates independently with assigned customers to create solutions for their HVAC/R needs and consults them through the entire sales process.

Duties and Responsibilities:

• Generate sales related to HVAC/R Products and Solutions
• Maintain productive relationships with new and existing customers.
• Support Customers in quoting, take offs, order entry and coordination for parts, supplies, accessories, and equipment.
• Work with key suppliers on quoting, pricing, and product sourcing.
• Conduct data mining to identify potential product sales through report analysis, customer communications, and direct collaboration with the assigned customers and their dedicated Outside Sales Representatives.
• Proactively reach out to new and existing customers clients to uncover opportunities by delivering Carrier Enterprise's value proposition.
• Follow up on quotes and leads to close sales deals and achieve revenue and margin targets.
• Develop and maintain competitive information including programs, pricing, and services to help grow and improve CE's offering.
• Develop and implement account penetration strategies to include regular business reviews for key customers to maximize sales.
• Drive customer education and adoption of CE's Digital Platforms to streamline and accelerate the sales process while enhancing customer service delivery.
• Leveraging tools such as Salesforce to document the sales management process.
• Resolve customer issues in a timely and professional manner

Required Qualifications:

• Demonstrated performance history in sales and/or new business development.
• Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers.
• Ability to work independently or as an active member of a team; results and goal oriented.
• Must be energetic, well-spoken and customer centric with a desire to take sales and customer service to the next level.
• Self-motivated and a desire to achieve goals beyond what is required.
• Strong business/problem solving skills and strong communication/interpersonal skills Preferred

Preferred Qualifications:

• Prior work experience and/or internship experience in sales or marketing is a plus.
• Knowledge of HVAC parts and supplies is a plus.

Education Requirements:

Min/Preferred Education Level Description

Minimum High School or GED

Preferred 2 Year / Associate Degree

Benefits:

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holiday's
• 401(k) Plan with Employer Match
• Employee Discount Program

Invitation to Apply:

Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at Learn more about our company and team.

Equal Opportunity Statement:

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.