Office Manager

Job Description

Job Description

We are seeking a highly organized and professional individual to join our team. This role involves interacting with customers and team members, managing daily financial tasks, and ensuring smooth day-to-day operations. The ideal candidate will have strong communication skills, attention to detail, and a proactive approach to managing administrative and financial responsibilities.

Key Responsibilities:

• Customer Service and Communication:
• Greet guests in a friendly and professional manner, ensuring a positive experience.
• Provide excellent customer service by communicating effectively with clients, pilots, and team members.
• Handle phone calls, texts, emails, and in-person requests with professionalism and courtesy.
• Maintain confidentiality when managing customer and company information, including payments and sensitive details.
• Financial and Administrative Tasks:
• Manage daily bookkeeping using QuickBooks, ensuring accurate records.
• Review and process purchase orders, invoices, and quotes for customers, following up as needed.
• Pay monthly bills and handle any outstanding payments or reimbursements.
• Monitor and maintain financial reports, preparing weekly financial snapshots for company meetings.
• Update and manage fuel sheets as necessary.
• Order company supplies and products from vendors when required.
• Scheduling and Coordination:
• Maintain an accurate daily schedule of all aircraft arrivals and departures.
• Track and manage pilot payments and flight schedules, ensuring everything runs smoothly.
• Inventory and Amenities:
• Monitor and restock company amenities, ensuring supplies are always available.
• Advise when certain items are running low and require replenishment.
• Meetings and Miscellaneous Duties:
• Attend company meetings to provide updates and contribute to discussions.
• Perform other related duties as assigned by management.

Qualifications:

• Strong communication skills, both verbal and written.
• Proficiency in QuickBooks and basic accounting practices.
• High level of organizational skills with attention to detail.
• Ability to manage multiple tasks simultaneously and meet deadlines.
• Professional demeaner with the ability to handle confidential information.
• Experience in customer service or administrative roles is a plus.

Knowledge about avionics maintenance and flight school policies is preferred but not required.