Payroll Director - Managed HR Services
Payroll Director
The Payroll Director will serve as a senior leader within Managed HR Services, reporting to the Principal of MS HRS Payroll & HR. This individual will be responsible for overseeing payroll operations, leading a team of 1015 professionals, driving revenue growth, and shaping the strategic direction of payroll services. The role requires deep functional payroll expertise, strong leadership, and the ability to build scalable systems, processes, and client solutions.
Key Responsibilities
- Lead, develop, and manage a team of payroll associates, implementation specialists, and managers (1015 team members)
- Establish clear performance expectations, accountability, and development plans
- Foster a high-performing, collaborative, and client-focused culture across a distributed team
- Provide leadership in managing remote teams effectively and efficiently
- Oversee end-to-end payroll service delivery, including processing, review / support, compliance, issue resolution, and client communication
- Ensure timely response and resolution of payroll issues, aligning with service expectations (e.g., rapid response for critical issues)
- Maintain high standards of payroll accuracy, compliance, and client satisfaction across all engagements
- Partner with implementation teams to ensure seamless onboarding, system configuration, and payroll transitions
- Lead payroll system implementations, including configuration, data migration, testing, and go-live execution
- Design, build, and optimize scalable payroll processes and operational workflows
- Identify opportunities to streamline manual processes and improve efficiency through technology and automation
- Collaborate with internal and external technology partners (including ADP and Intuit) to optimize system performance and integrations
- Leverage payroll technologies, including ADP platforms (RUN and Workforce Now preferred), to deliver scalable client solutions
- Drive adoption of emerging tools, including AI-enabled capabilities, to improve payroll accuracy, efficiency, and insights
- Ensure alignment between payroll systems, HRIS platforms, and financial integrations
- Support and drive payroll revenue growth through client expansion, cross-sell opportunities, and service enhancements
- Identify and develop new market segments and client demographics for payroll services
- Contribute to go-to-market strategy, service offerings, and pricing approaches
- Partner with firm leadership on long-term strategy and scaling the payroll practice
- Serve as a senior escalation point and trusted advisor for key client relationships
- Ensure strong communication, transparency, and responsiveness in all client interactions
- Deliver consultative insights to clients related to payroll operations, compliance, and system optimization
Qualifications
- Bachelors degree
- Certified Payroll Professional (CPP)
- Twelve (12) plus years of progressive payroll experience
- 35+ years of people management experience
- Deep functional knowledge of payroll operations, compliance, and multi-state payroll requirements
- Proven ability to lead teams and manage complex payroll environments
- Experience building systems, processes, and operational infrastructure from scratch
- Strong ability to operate autonomously and make independent decisions
- Experience with Intuit and ADP payroll platforms, including ADP RUN and ADP Workforce Now
- Background in a consulting or outsourced services environment
- Experience managing payroll implementations across diverse client environments
- Familiarity with integrating payroll with HRIS, timekeeping, benefits, and financial systems
- Experience leveraging AI or advanced tools to enhance payroll processes
Success Profile
- Strategic yet hands-on
- Highly organized and execution-oriented
- Adaptable and responsive to changing client and market needs
- Comfortable operating in ambiguity and building structure where none exists
- Focused on quality, scalability, and continuous improvement
Why This Role Matters
This role is critical to scaling the payroll function, enhancing service delivery, and positioning the firm for growth across new client segments. The Payroll Director will play a central role in shaping the future of payroll services and delivering measurable business impact.
Baker TillyVacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Payroll Director - Managed HR Services in Pittsburgh, PA vacancy
- Job Summary:The Core Tax Services Senior Manager is responsible for advising clients on the tax implications of their business objections, evaluating and selecting alternative actions to lessen tax burden and cost of compliance, identifying different methods of complying...SuggestedWork at officeLocal area
$105.38k - $215.38k
...offers the opportunity to do both. As part of National Federal Tax Services, you’ll help clients evaluate inventory tax methods, improve... ...for this role ends on 05/31/2027. Work you’ll do As a Manager in our IG team, you will: Provide day-to-day oversight of multiple...SuggestedWork at officeLocal area- Job Summary:Private Client Services at BDO is a boutique practice within our firm. Offering a high touch approach, we have extensive... ...cash-flow, retirement, and life insurance planning.A Tax Managing Director, Private Client Services (PCS) is responsible for utilizing...SuggestedPrivate practiceWork at office
$99k - $266k
...LevelManagerJob Description & SummaryA career within International Tax Services will provide you with the opportunity to help PwC address their cross border tax needs both locally and globally by managing their global tax rates, finding areas of cost reduction, and...SuggestedFull timeH1bLocal area$99k - $266k
...ManagementSpecialismIndustry Tax PracticeManagement LevelManagerJob Description & SummaryThe OpportunityAs a Financial Services Tax - Real Estate Manager, you will play a pivotal role within our Tax practice, advising clients on their local and international tax affairs....SuggestedFull timeH1bLocal area$120k - $140k
...Tax Manager, Core Tax Services The Tax Manager, Core Tax Services is responsible for advising clients on the tax implications of their business objectives, evaluating and selecting alternative actions to lessen tax burden and cost of compliance, identifying different...Work at officeLocal area- ...Core Tax Services Senior Manager The Core Tax Services Senior Manager is responsible for advising clients on the tax implications of their business objections, evaluating and selecting alternative actions to lessen tax burden and cost of compliance, identifying different...Work at officeLocal area
$105.38k - $215.38k
...operational rigor, and the ability to interact with clients on their personal tax matters? If so, this Tax Delivery Manager role in Global Employer Services (GES) Delivery may be a great fit. Recruiting for this role will end on May 31, 2027. Work you’ll do As a Tax...Work at officeLocal area$162k - $190k
...Private Client Services Tax Senior Manager Private Client Services at BDO is a boutique practice within our firm. Offering a high touch approach, we have extensive experience serving high net-worth individuals, their families, family offices, C-Suite executives, athletes...Private practiceWork at office$120k - $140k
...Private Client Services Tax Manager Private Client Services at BDO is a boutique practice within our firm. Offering a high touch approach, we have extensive experience serving high net-worth individuals, their families, family offices, C-Suite executives, athletes,...Private practiceWork at office$190k - $300k
...Tax Managing Director, Private Client Services Private Client Services at BDO is a boutique practice within our firm. Offering a high touch approach, we have extensive experience serving high net-worth individuals, their families, family offices, C-Suite executives...Private practiceWork at office$195.42k - $370.53k
...career in Advisory.KPMG is currently seeking a Technical Director - Accounting Advisory Services in Accounting Advisory Services for our Deal Advisory... ...Lead the education and development team of associates to managers around similar technical accounting topics Partner with...H1bLocal area$134.5k - $265.1k
...organizations operate differently? Deloitte’s Enterprise Operations as a Service (EOaaS) practice helps organizations transform critical... ...of operational excellence, technology enablement, and managed services. We support clients across finance and supply chain, as...Full timeWork at officeLocal area$105.38k - $215.38k
...federal partnership tax experience to a role that combines technical tax insight with innovative technology solutions. As a Manager, Tax Services in Deloitte Tax LLP’s Strategic Partnership Solutions practice, you will help clients address complex partnership tax matters...Work at officeLocal areaVisa sponsorship2 days per week3 days per week- ...OverviewHeadquartered in western Pennsylvania for more than 65 years, H2R CPA is a locally owned and managed accounting firm dedicated to providing outstanding value, exceptional client service experiences, and building long term trusted relationships with our clients. We take...
$99k - $232k
Industry/SectorNot ApplicableSpecialismManaged ServicesManagement LevelManagerJob Description & SummaryThe OpportunityAs a Managed Services Revenue Cycle Manager, you will play a pivotal role in providing financial advice and strategic guidance to clients, helping them...Full timeH1b$155k - $410k
...SectorNot ApplicableSpecialismManaged ServicesManagement LevelDirectorJob Description & SummaryThe OpportunityAs a Managed Services Revenue Cycle Director, you will play a pivotal role in guiding clients to optimize their financial performance and make informed business...Full timeTemporary workH1b- Job DescriptionSUMMARY: The IT Service Delivery Manager is responsible for the end-to-end delivery of IT services that enable business outcomes. This role leads Service Desk operations and drives excellence across incident, request, problem, and knowledge management; governs...Contract workWork at officeShift work
$99k - $266k
...LevelManagerJob Description & SummaryAt PwC, our people in tax services focus on providing advice and guidance to clients on tax planning... ...for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing...Full timeH1b$115k - $130k
Tax Manager -Construction $115,000.00 - $ 130,000.00 + bonus+ New client Bonuses4+ years... ...tax planning, consulting, and compliance services in a timely and effective manner.... ...strategies. Work closely with Partners, Directors, Senior Managers and staff on client management...Temporary workFlexible hours$55k - $65k
...and benefits administration Work closely with HR leadership, payroll, and benefit providers Diverse responsibilities... ...organizational skills ~ Excellent communication and customer service skills ~ Ability to manage multiple priorities while maintaining...Full timeCreative Financial Staffing
Pittsburgh, PA1 day ago$124k - $335k
...ManagementSpecialismIndustry Tax PracticeManagement LevelSenior ManagerJob Description & SummaryThe OpportunityAs a Financial Services Tax - Real Estate Senior Manager, you will play a pivotal role in guiding our clients through the complexities of tax compliance and strategic...Full timeH1bLocal area$99k - $266k
...helps our clients design and implement personal and customised service plans that are unique to privately owned entities,... ...You’ll be assisting the team focus on key issues like wealth management, compliance, cash flow management, equity expansion, divestiture...Full timeH1b$50k - $228.8k
...company’s success. As a Human Resource Information System (HRIS) Manager within PNC's HR Information Systems organization, you will be based in... ...certification(s), and experience (including military service) may be considered. Education Bachelors Certifications...Full timeTemporary workPart timeWork experience placementWork at office- ...client relationships and identify opportunities to expand the services they use -Provide responsive support to ensure a smooth and positive... ...phone and video (Zoom) -Organized and detail-oriented, able to manage multiple client needs -Basic experience with CRM systems or...Remote jobFull time
McQuade Organization
Pittsburgh, PA10 hours ago - ...coverage recommendations that meet each family's needs ◾Build and manage your own client portfolio with guidance from experienced... ...internal systems and support tools ◾Represent the values of Service Over Sales, putting clients’ well-being first ◾Participate in...Full time
Globe Life: Moore Organizations
Pittsburgh, PA1 day ago - ..., HSA, and FSA plans. Coordinate with payroll and plan administrators to ensure accurate... .... Demonstrated commitment to customer service, professionalism, and maintaining... ...effectively prioritize multiple tasks and manage competing deadlines in a fast-paced environment...Full timeWork at officeLocal areaRemote workFlexible hours
System One
Pittsburgh, PA27 days ago $155k - $410k
...Managed Services Revenue Cycle Director The Opportunity As a Managed Services Revenue Cycle Director, you will play a pivotal role in guiding clients to optimize their financial performance and make informed business decisions. Within our Finance practice, you will...Temporary work$100k - $140k
...customers when they need us most. The Opportunity The Account Manager Director is a strategic leader responsible for guiding and developing... ...account performance, while partnering closely with sales and service leadership. Through proactive account stewardship, renewal...Temporary workWork at officeLocal area3 days per weekMetLife
Pittsburgh, PA1 day ago- ...Responsibilities Collaborate with HR and process multi-state payrolls accurately and on time, including... ...payroll tax administration; professional services experience preferred. ~... ...payroll tax issues. ~ Ability to manage multiple priorities and meet regulatory...Full timeLocal areaRemote work
Precision Recruiting Solutions Group
Pittsburgh, PA12 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Payroll Director - Managed HR Services. Be the first to apply!
Related searches
- staffing manager Pittsburgh, PA
- staff manager Pittsburgh, PA
- hr executive Pittsburgh, PA
- hr director Pittsburgh, PA
- hr manager remote Pittsburgh, PA
- director of people & culture Pittsburgh, PA
- staffing supervisor Pittsburgh, PA
- staff services manager Pittsburgh, PA
- director of people Pittsburgh, PA
- human resources hr manager Pittsburgh, PA