Collections Administrative Assistant

: IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Full time Department: 205 Collections Job Summary: Administrative assistant/clerical provides administrative support by providing daily and weekly financial reports; performing clerical functions such as prepare correspondence for mailing, and handling information request. : ESSENTIAL JOB FUNCTIONS The statements on this are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.

• Create, maintain, and enter information into databases.
• Prepare reports, letters and other documents
• Answer phone calls and assist Branch associates with their questions
• Open, sort, and incoming correspondence, included faxes and email.
• Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
• Other duties assigned

SKILLS

• Effective English verbal and written communication skills
• Computer literate and have working knowledge of Microsoft office
• Good customer service, active listening and critical thinking and problem solving
• Ability to meet deadlines
• Able to concentrate and focus on detail
• Bilingual is preferred (Spanish speaking)

EDUCATION

• High School Diploma or GED