Senior Director, Customer Experience Operations
BRUNT Workwear
BRUNT Workwear in North Reading, MA is seeking a Senior Director of Customer Support Operations to lead the end-to-end CS function as the company scales. This role will own strategy, staffing, automation, and CX tooling, building a high-performing team across in‑office and remote settings while aligning CX with Marketing, Merchandising, and Digital Product. Ideal candidates bring 10+ years in CS/CX leadership for high-growth environments, with a proven ability to guide managers and drive #J-18808-Ljbffr BRUNT Workwear
$139k - $165k
Senior Director of Customer Support Operations North Reading, MA We’re leading the way in redefining the workwear category. Our mission is to engineer better... ...to their needs drives the overall customer experience at BRUNT. Our Customer Service and Experience team is...OperationsSeniorWork at officeRemote work- ...highly motivated individual to join our Customer Success Team. The Senior Customer Success Manager (Sr CSM)... ...Security Consultants, and other Operations and Product Management teams at Veracode... ...a consistently positive customer experience by providing oversight and...OperationsSenior
$177.69k
...role; it's a chance to build and operate a hyperlocal magazine in your... ...Position Summary We're seeking a Senior Account Executive (known to N2 as Area Directors) to launch, grow, and lead a Stroll... ...businesses with their ideal customers through your publication Engage...OperationsSeniorLocal areaWork from homeHome officeFlexible hours$177.69k
...Senior Account Executive North Reading, MA This isn't a traditional... ...; it's a chance to build and operate a hyperlocal magazine in your... ...(known to N2 as Area Directors) to launch, grow, and lead a... ...businesses with their ideal customers through your publication Engage...OperationsSeniorLocal areaWork from homeHome officeFlexible hours$146.25k
...about providing best in class customer service through efficiency,... ...that help businesses streamline operations, enhance productivity, while... ..., results- driven Senior Account Executive to join our... ...minimum of 3 years B2B sales experience or a Bachelor's degree....OperationsSeniorFull timeFor contractorsWork at officeLocal areaFlexible hours- ...industry expertise, and a high‑touch client experience. We combine strategic insight, design‑... ...Union Office Interiors is seeking a Senior Account Executive to drive revenue growth... ...team strategy (design, project management, operations) to ensure seamless execution...OperationsSeniorContract workWork at office
- Spirax-Sarco Engineering is looking for a Customer Service Manager based in Wilmington, MA... ...to ensure high-quality customer experiences while managing processes and systems effectively... ...leadership, strong strategic and operational management skills, and the ability to collaborate...Senior
- Spirax-Sarco Engineering is seeking a Customer Service Manager located in Wilmington, MA. This pivotal role involves leading a multi‑... ...Customer Service organization while ensuring a high-quality customer experience across various functions. The ideal candidate will possess...Senior
$85.9k - $128.84k
...This Role Will Focus On The Customer Service Manager is responsible for the strategic leadership and operational performance of the Customer Service function across multiple... ...ensures consistent, high-quality customer experience through effective management of people,...OperationsApprenticeshipLocal area$21 per hour
...Customer Experience Supervisor $21.00 hourly. Full-time. Overview Customer Experience Supervisor is responsible for assisting in the operation of a profitable service department through productive staffing, strong customer satisfaction, cost controls, setting and meeting...OperationsHourly payFull timeWork experience placementWork at office$60k - $75k
...Customer Experience Supervisor – W.W.Williams Company Address: 90 Bay State Road, Wakefield, MA, 01880, US Compensation: $60,000.00 - $75,0... ...Customer Experience Supervisor is responsible for assisting in the operation of managing a profitable service department through...OperationsPermanent employmentFull timeWork experience placementWork at office- W.W.Williams Company in Wakefield, MA is searching for a Customer Experience Supervisor. This role is vital for managing a productive service department, ensuring customer satisfaction, and controlling service activities. The ideal candidate has over 3 years in a heavy-...Operations
- ...highly motivated individual to join our Customer Success Team. The Senior Customer Success Manager (Sr CSM)... ...Security Consultants, and other Operations and Product Management teams at Veracode... ...a consistently positive customer experiences by providing oversight and...OperationsSeniorWorldwide
$60k - $75k
...Senior Manager At Outback Steakhouse, we believe that people... ...while exceeding concentrated customer service and serious food standards... ...our Guests an AUSS-SOME experience. With limited supervision,... ...is responsible for the daily operations of the FOH/BOH functions in a...OperationsSeniorHourly payCasual workLocal areaRelocationFlexible hours$19 per hour
...Manager for Golden Nozzle Car Wash in Wakefield, Massachusetts. In this hands-on role, you will lead daily operations, supervise a high-performing team, and enhance customer satisfaction. Your responsibilities include overseeing site performance, maintaining safety standards...OperationsHourly pay$78k - $180.7k
# Customer Success Manager (CSM) - SAP Academy for Customer Success... ...training and mentoring by a senior CSM professional in the field... ...and give you the professional experience to be ready to serve our customers... ...your request to Recruiting Operations Team: ****@*****.*** SAP...OperationsPermanent employmentFull timeWork at officeLocal areaRemote workRelocation packageFlexible hours3 days per week$87k - $120k
...technology have made FRT a market leader. Senior Account Manager As a Senior Account... ...wants of the client with our service and operations teams. Responsibilities Serve as the primary... ...Our Ideal Candidate Is Five years of experience in key account management in the financial...OperationsSeniorWork at officeLocal area- ...prominent landscaping company in Everett, Massachusetts is seeking an Operations Manager to oversee daily site operations ensuring high-quality... ...a Bachelor's degree in a relevant field, at least 5 years of experience, and strong relationship-building skills. This role offers...OperationsSenior
- ...Manager to partner with the Branch Service Officer in driving branch performance and delivering exceptional customer experiences. You will supervise daily operations, coach staff, support sales initiatives, and ensure compliance with bank policies and regulatory...Operations
- ...motivated individual to join our Customer Success Team. The Customer... ...Consultants, and other Operations and Product Management teams... ...consistently positive customer experiences by providing oversight and... ...• Experience working with senior and executive management •...Operations
- ...the Branch Service Officer to drive performance, coach staff, and ensure regulatory compliance while delivering exceptional customer experiences. The ideal candidate has proven leadership and strong relationship-building skills, with banking experience and a willingness...OperationsFull timeLocal area
$200k - $240k
...Job Summary Senior Director of Global Commercial Sales and Marketing... ...leading the global commercial operations and P&L management for the... ...and delivering high‑quality, customer‑centric solutions in the... ...including, but not limited to experience level, education, knowledge...OperationsSeniorPermanent employmentTemporary work- ...America is seeking a Vice President of Operations to define and execute its operations strategy... ...will oversee logistics, inventory, and customer service, driving organizational... ...will have strong executive leadership, experience in customer-facing organizations, and a...Operations
- L3Harris Technologies in Wilmington, MA is seeking a Senior Specialist, Production Planning to bridge gaps in operations and maintain accurate manufacturing execution plans. You will coordinate with internal departments to ensure material and labor availability and keep...OperationsSenior
- Amrize, based in Middleton, MA, is seeking a Senior Procurement Manager to lead regional procurement strategy across North America and... ...role you will coordinate with country Category Management and Operations, supervise buyers and regional staff, and champion health, safety...OperationsSenior
$137.3k - $185.7k
...software to solve real-world problems that will transform our customers' experiences in ways we can't even image yet. We invent new improvements... ..., prototyping, validation and testing - Working with the Operations, Manufacturing, Supply Chain and Quality organizations as...OperationsSeniorFull timeTemporary workSeasonal workFlexible hours- ...initiatives in fab planning. The successful candidate will work on optimizing customer commitment and balancing production metrics. An ideal fit would have over 10 years of experience in supply chain operations, specifically within semiconductor environments, and strong...OperationsSenior
$101k - $138.6k
...role involves coordinating across Engineering, DevOps, QA, and Operations to ensure successful deployments while troubleshooting complex... ...technical issues. The ideal candidate has at least 5 years of experience in software engineering, with strong skills in Kubernetes and...OperationsSenior- Eastern Bank, located in Wakefield, Massachusetts, is seeking an operations specialist to ensure compliance across branches. The role... ...The ideal candidate will have over 2 years of retail banking experience and knowledge of teller operations. The position requires strong...OperationsSenior
- ...in Wilmington, MA to manage eShop and eCommerce distribution operations. This role focuses on forecasting, inventory analysis, and providing... ...chain teams. The ideal candidate will have over five years of experience in analytics or operations and be proficient in tools like...OperationsSenior
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