Senior Technology Solutions Specialist

Duties Helps deploys and upgrades software solutions and operating systems, implementing system and server modifications to meet the needs of the organization. Conducts compatibility evaluations of new software versions for applications supported by other CIO groups to ensure no adverse impact on the operating system or other applications. Leads market research, evaluation, design, and implementation of technology solutions to meet business requirements. Monitors the impact of technological developments, identifies emerging technologies, and scopes potential utility. Leads cross-organizational teams in communication, documentation, design, deployment, governance, and ongoing support of complex IT systems. Develops and maintains technical support documentation and standard operating procedures, and participates in Change Management. Serves as the highest-level internal escalation point for issues affecting supported solutions. As necessary, works with external vendors to solve problems that cannot be resolved internally. Other duties, as assigned. Legislative Branch