Tier II Help Desk Technician — Advanced IT Support
Fortune Society Inc
The Fortune Society, Inc. invites applications for a Help Desk Support Technician II in Long Island City, NY. The role focuses on advanced Tier 2 support, diagnosing complex hardware, software, and network issues, and managing IT assets to ensure reliable operations. The ideal candidate has a CompTIA A+ and 3+ years of workstation support experience in a large user environment, with strong knowledge of Active Directory, TCP/IP, and VDI. Customer-service oriented teamwork is essential. #J-18808-Ljbffr Fortune Society Inc
$30.22 - $32.97 per hour
Title: Help Desk Support Technician IIUnit: Information TechnologyReports to: Director of Help Desk... ...: The Help Desk Support Technician II is a critical member of the IT team, providing advanced technical support and acting as a Tier 2 escalation point for the Help Desk...SuggestedPermanent employmentFull timeRemote work- Position Description The IT Help Desk Technician II serves as an advanced technical resource within the IT support team, responsible for resolving escalated technical issues that require deeper troubleshooting and analysis. This individual plays a critical role in ensuring...SuggestedFor contractorsLocal areaRemote workWeekend workAfternoon shiftEarly shift
$66k - $82k
Join to apply for the Help Desk Technician (Tier 1) role at Nebius Get AI‑powered... ...Desk Technician to join our IT team. This position is... ...for providing first‑level support for end‑user IT issues, including... ...desk technical experience. Advanced troubleshooting skills in...SuggestedTemporary workWork at officeImmediate startRemote work- ...Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help... ...of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior... ...update required information for all IT-related tickets utilizing ITIL Creation...SuggestedFull timeFor contractorsWork at officeRemote workFlexible hours
- ...in the United States. We unite the Three-Tier system in a whole new way by connecting retailers... ...Hive is seeking an experienced Technical Support Specialist to join our Tier 2 support... ...for complex platform issues that require advanced troubleshooting and system knowledge...SuggestedFull timeLocal area
$22 - $29 per hour
Job Title Aquatics Technical Support Specialist II Department Customer Support Reports To Customer... ...our clients, proficiency in utilizing help desk software, and the overarching goal of... ...suggesting effective workarounds for common to advance issues Proactively inform customers...Hourly payRemote workWeekend work- ...IT Support Specialist II - NYC, NY 10001 July 2026 - start date - ongoing assignment Corporate Office Environment Required Experience Provide... ...Level Of Knowledge, Skills & Authority Applies established and advanced IT support concepts, practices, and procedures within a...Work at officeLocal area
$38 - $40 per hour
...Details Location: New York, NY Position: IT Specialist II Job ID: 63694 Job Category: Information... ...Positions: 1 Position Overview The IT Support Specialist’s primary responsibility is... ...and Authority Applies established and advanced IT support concepts, practices, and procedures...Hourly payFull timeLocal area- ...Full Time Tier II Support Engineer We are currently seeking a full time Tier II Support Engineer with a minimum of five years of extensive hands on experience with IT support and troubleshooting. Responsibilities Provide phone support and remote remediation for...Full timeRemote work
- Turnitin, LLC is seeking a Technical Support Tier 3 specialist. In this role, you will bridge support and engineering, resolving intricate... ...-first culture fostering accountability, you will utilize advanced tools and SQL to ensure prompt resolutions, support ISV customers...Remote job
- Jazz at Lincoln Center in New York seeks an IT Help Desk Technician II to provide advanced technical support within the IT team. Your expertise will be essential for resolving escalated issues and ensuring the performance of systems and applications. This role involves...
- ...Help Desk Technician# Help Desk TechnicianNew York, NY 10010## OverviewSalary... ...of highly experienced IT architects. Neovera... ...big – developing an advanced distributed... ...level phone and in-person support to users for e-mail, connectivity... ..., and network issues (Tier 1 and 2)* Document,...Work experience placementWork at office
- ...Job Description The Advanced Technical Support Specialist delivers world‑class, elite‑level support experiences to our largest enterprise customers. In addition to resolving the most critical and complex issues with Cornerstone products, this senior role is entrusted...Local areaRemote work
$72.6k - $90k
...Advanced Technical Support Specialist The Advanced Technical Support Specialist provides 24‑hour advanced technical support for all Swisslog Healthcare personnel and customers as scheduled, responding to after‑hours customer requests as needed. This individual serves...Contract workRemote work$24.39 - $36.53 per hour
...., Inc. in Lyndhurst, NJ is seeking a Broadcast Technical Support Representative II (Representative, Tech Supt II). The Broadcast Technical Support... ...customers in proper equipment use. May assist lower level technicians. Refer complex technical problems to higher‑level...Hourly payFull timeFor contractorsFor subcontractorCasual workWork at officeLocal area$44.34 - $50 per hour
Title: IT Support Analyst II Location: Midtown Org Unit: IT Operations Work Days: Weekly Hours: 35.00 Exemption Status: Non... ...with service level agreements. Contributes to and helps maintain the Knowledge Base. Coordinates and executes large...Work at officeLocal areaRemote workRelocationFlexible hoursNight shiftEarly shift$80k - $90k
...App Dev & Support Engineer II Responsibilities Designs, develops documents, tests, and debugs new and existing... ...and more. Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of...Work experience placementLocal areaRemote workWork from homeFlexible hours- Insight Global is looking for a Tier 2 Service Desk Analyst to support their NYC office. This role will involve providing onsite technical support to roughly 3000+ end users within a top law firm. Key responsibilities include resolution of technical inquiries, managing...Work at officeRemote work
- ...equivalent experience as a Service Desk Analyst or Technical Support (1-2+ years) onsite... ...is looking for an onsite Tier 2 Service Desk Analyst to... ...to have a local onsite technician that they know. The firm is... ...onsite walk-ups and deskside help as well. Since this is a...Hourly payLocal areaRemote work
- WheelHouse IT is seeking a Tier 1 Support Technician to join our Service Desk team. This is a remote position aimed at providing exceptional customer service and technical support. Candidates must have experience with Managed Service Providers and be comfortable troubleshooting...Remote jobContract work
$62.4k - $68.4k
Technology Support Analyst II Location: Albany, NY Pay Rate Range: $62,400-$6... ...Assist with training sessions to help users improve efficiency and... ...issues, solutions, and IT procedures. Team Collaboration... ...Microsoft Certified Desktop Support Technician (MCDST), or equivalent are...Permanent employmentWork at officeLocal area$45k
...on 06/29/2026 Piccone IT Consulting is looking for a hands‑on IT Support Specialist II to support and... ...escalated support tickets, help administer and maintain... ...escalation point for our Tier 1 team and a trusted... ...Mentor and assist Tier 1 technicians, sharing knowledge and...Work at officeLocal areaRemote work$72.6k - $90k
Swisslog Healthcare is looking for an Advanced Technical Support Specialist to provide 24-hour advanced technical support for clients and staff. Responsibilities include conducting training, managing customer inquiries, and serving on project teams. Required qualifications...- Freelanceshop is seeking a customer-focused Tier I Service Desk Analyst to join their remote technical support team. This role involves troubleshooting and resolving basic technical issues as the first point of contact for employees and clients. Candidates should have...Remote job
- ...Ground, GA. Providing on-site Tier 1 technical support which includes support of applications... ...our customer environment. The Technician has hands‑on responsibilities, providing advanced support and knowledge sharing... ...7-10 Understanding of IT security concepts including malware...Work at officeRemote workFlexible hours
- ...company in Pennsylvania is looking for a Help Desk Analyst 2 with 3 to 5 years of field experience... ...administration, and providing user support. The ideal candidate should have a 4-year... ...equivalent experience. Strong skills in tier 2 technical support and call tracking software...
- CBH Homes is looking for a Technical Support Analyst in Idaho. In this role, you'll provide tier-1 support for users, maintaining systems and ensuring a positive IT experience. You’ll assist with hardware, software issues, and documentation while working with an enthusiastic...
$40k - $47k
...Introduction At Slipstream IT we work to streamline IT Support and provide managed... ...and allow them to rapidly advance their mission. Led by a leadership... ...progressive experience in a Service Desk, Onsite Support, or call... ....00-$65,000.00 1 month ago Help Desk Analyst 10 a.m. - 7 p....Remote jobFull timeWork at officeLocal areaWork from homeMonday to FridayShift work- A leading construction and materials company is seeking a Tier 1 Support Technician to provide phone and email support for IT issues. Responsibilities include creating trouble tickets, performing repair and installation tasks, and training community-based resources. The...
- ...Free uniforms Opportunity for advancement Paid time off Training & development TeamLogic IT Marietta is seeking a... ...customer-focused Entry-Level Help Desk Support Technician to join our Managed Services... ...Desk & Client Support Provide Tier 1 technical support to end users...InternshipLocal areaRemote workWork from homeFlexible hours
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